Sales Administrator (6-Month Contract)
About The Position
At Bluum, we’re on a mission to improve learning and make it more accessible for all. Guided by our values—Start with Empathy, Do What’s Right, Own It Together, and Win as a Team—we partner with educators to create impactful learning environments through innovative solutions and personalized support. If you’re driven by purpose and want to make a real difference, you belong at Bluum. The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.
Requirements
- Direct client assistance in sales support
- Equipment and integration order management (entry/status/invoicing/returns)
- Project coordination (logistical aspects)
- Problem resolution
- Administrative support
Responsibilities
- Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
- Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
- Processing returns and corrections to orders or invoices
- Monitoring and closing out open orders and returns
- Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
- Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
- Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
- Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
- Sharing responsibility for regular report and contract maintenance with other Sales Support staff
- Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
- Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
