Sales Administrator

Hi-Lex Controls•Rochester Hills, MI

5d•Onsite

About The Position

In this role the associate will be responsible for the day to day management of the customer activities and sales related activities aligned to a customer(s) and product(s) representing HI-LEX. This role provides administrative support for commercial activities including the tracking, monitoring and reporting of sales-related data, management of contracts & pricing, recovery of prototype & production expenditures, travel planning and general administration of one or more customer accounts. Success hinges on being organized and having a structured approach to daily activities, understanding organizational and customer priorities and tactically executing activities that maintain and grow long-term commercial customer relationships. The opportunity offers a challenging and rewarding experience to positively impact HI-LEX's long-term vision by engaging with the customer and internal Cross-functional teams to inspire customer satisfaction.

Requirements

Minimum 3-7 years previous work experience.
Above average computer skills with proficiency of MS office applications and/or Google Suite
Excellent skills in excel / google sheets to manage data
Minimum 1-2 years business development, account management or sales experience with an automotive background.
Strong organizational and interpersonal skills.
Ability to negotiate within defined boundaries
Experience in sales organization process, procedures and ontology to evolve the current processes / systems
Computer skills, preferably with above average proficiency of MS office applications.

Nice To Haves

Knowledge of ERP systems preferred
Experience with and knowledge CRM tools preferred
Exposure with one or more of the primary US customer base including GM, SLTA, Ford, Toyota, Honda and Nissan. (or) Exposure with start up EV customers (Tesla, Rivian, Scout, etc) is a plus.
Exposure in adjacent industries such as aftermarket, recreational vehicles, equipment manufacturing is a plus.
Experience with other sales-related software applications (CRM, ERP) is preferred.

Responsibilities

Initiates, tracks & monitors the Request For Quotation (RFQ) process for sales quotation opportunities.
Processes sales contracts, prototype orders, production purchase orders, service contracts & sample requests.
Supports sales-related activities such as budgeting, forecasting & presentation development.
Supports all prototype-related activities including planning, labeling, shipping, invoicing & cost-recovery.
Leads activities associated with the cost-recovery of prototype & production tooling expenses.
Calculates, logs and reports on profit contribution, margin improvement, customer satisfaction and other sales metrics.
Identifies ways to improve product margins and increase company profits.
Utilizes CRM tools to track, monitor and report on the status of customer programs and sales opportunities.
Provides assistance with travel planning, receipt organization, expense request creation & other administrative tasks.
Makes recommendations to improve the efficiency and effectiveness of sales processes & procedures.
Promotes positive associate relations and work environment.
Performs other duties as required.