Sales Administrative Specialist

Ford Office • Niles, OH

7d • Onsite

About The Position

Ford Office Technologies is growing, and we are seeking a motivated and ambitious individual to play a crucial role in supporting our sales team. As a Sales Administrative Specialist, you will provide administrative and operational support to the sales team while ensuring the office runs efficiently. This role involves managing daily office operations, preparing sales documentation, maintaining records, and contributing to sales strategies through data analysis and market research. Ford Office Technologies is recognized as a Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, and is the area’s largest independent full-line authorized provider of copier, printer, and multi-function product (MFP) technology from Canon, Konica Minolta, Kyocera, and Lanier (Ricoh). Since 1991, we have focused on delivering the best products and services in the industry. Our family-owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving to meet customer needs, offering services from data management to IT solutions to ensure businesses run smoothly and efficiently. We support clients across Pennsylvania, Maryland, West Virginia, and Ohio, with multiple office locations.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and customer service skills.
• Ability to multitask and work independently.
• Attention to detail and problem-solving skills.

Nice To Haves

• Associate degree.
• Previous experience in sales support or administrative work.

Responsibilities

• Opening and closing the office, preparing the workspace for daily operations.
• Answering phone calls, emails, and greeting clients professionally.
• Supporting the sales team by preparing quotes, invoices, purchase orders, and sales reports.
• Scheduling appointments and coordinating meetings.
• Maintaining office supplies and inventory.
• Filing documents and updating customer databases.
• Handling incoming and outgoing mail and deliveries.
• Ensuring the office remains clean, organized, and secure.
• Collecting and analyzing customer and market information.
• Researching competitors and industry trends to support sales strategies.
• Utilizing CRM software to track customer interactions, sales activities, and data analysis.

Benefits

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Holidays
• Medical, Dental, and Vision Care Insurance
• Life Insurance – both company paid and additional coverage.
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
• CDA Scholarship Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED