Administrative Coordinator

Aston Carter•Edmonston, MD

10d•$60,000 - $79,000•Onsite

About The Position

We are seeking an organized and proactive Administrative Coordinator to join our team. This position requires a mix of administrative support, customer interaction, and operational coordination. You will play a key role in ensuring the seamless operation of our busy department.

Requirements

2+ years of administrative, customer service, or office support experience.
Strong data entry and organizational skills.
Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
Strong communication skills and ability to work effectively with customers and internal teams.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience working with scheduling, payroll, dispatching, ERP, or service management software preferred.
Background in electrical, HVAC, construction, or a related service industry highly preferred.
Understanding of electrical service terminology and project workflows.
Experience supporting field technicians or service operations teams.
Familiarity with job costing, service ticket management, payroll entry, or invoice preparation.

Responsibilities

Answer incoming customer calls and document service requests.
Communicate customer needs and project details to the internal sales and operations teams.
Serve as a primary point of contact for existing customers, providing professional and timely support.
Enter project information, notes, and updates into company software systems.
Maintain accurate records through data entry and administrative support functions.
Input technician labor hours and timekeeping information into the system.
Assist with preparing documentation for invoicing and billing processes.
Support department leadership by handling administrative tasks and helping streamline daily operations.
Coordinate and manage clerical activities to ensure projects and customer requests are properly tracked.