Sales Administration Manager

National Safety Apparel•Brooklyn, OH

2d•Onsite

About The Position

The Manager, Sales Administration is responsible for executing strategies and the day-to-day activities that support and enable NSA’s Sales teams to sell more efficiently and effectively, driving accelerated revenue growth.

Requirements

3-5 years of experience in a sales or sales administration/operations role
Strong leadership skills
Highly organized
Process-oriented
Skilled in reading and writing
Excellent written and oral communication skills
Strong listening skills
Adept in understanding, leading and motivating a diverse group of individuals

Nice To Haves

Bachelor’s degree in business administration or related field is preferred

Responsibilities

Own and continuously drive the Sales Quote Request (SQR) process, ensuring timely and accurate execution while leading ongoing improvements that modernize and streamline the workflow.
Ensure the coordination and execution of a comprehensive Sales onboarding process.
Ensure efficient, accurate execution of pricing, contract, and rebate administration.
Oversee governance of MAP program.
Regularly update and communicate changes to customer-facing policies.
Evaluate, price, and release all customer sample requests.
Create, manage and communicate performance vs. KPI to Sales Leadership and Sales as required.
Manage and continuously optimize all Sales reporting.
Ensure all qualified leads are correctly assigned to the Field Sales team.
Administer all survey programs in coordination with Customer Experience and Sales.
Coordinate customer visits to our manufacturing facilities.
Own and continuously improve the NSA Sales Hub, serving as the single source of truth for all sales resources, training materials, and programs across the sales organization.
Develop, maintain, and govern sales playbooks across all sales teams, ensuring content remains current, actionable, and consistently utilized in the field.
Serve as the primary liaison between the Sales team and cross-functional partners in Marketing, Operations, and Customer Experience, facilitating collaboration that removes barriers and improves how NSA sells.
Coordinate and support customer and site visits, ensuring sales teammates have the tools, logistics, and preparation needed to represent NSA effectively.
Other duties as assigned