Sales Administration Support

Kyocera International, Inc. (North America) • Plymouth Charter Township, MI

9h • $20 - $26 • Onsite

About The Position

The Sales Admin Support 2 will support the sales department with order entry and
responses for potential customer. They may also serve as an interface between
sales, production, and customers to ensure customer orders are processed in a
timely manner.

Requirements

• High School Diploma/GED required. AA preferred
• 2 + customer service or related experience, in a technical industry
• Strong interpersonal and communication skills- both verbal and written
• Demonstrated experience with analysis and problem solving
• Ability to interact effectively with customers, providing a high level of customer service.
• Eligible to work in an ITAR Environment
• Intermediate computer skills

Nice To Haves

• AA preferred

Responsibilities

• Executes assigned customer service tasks following company standard policies and procedures.
• Develops individual knowledge and supports efforts, under direct supervision, to meet customer needs.
• Performs administrative duties, including organization of supporting documents necessary for the order process, quoting, cancellations, scheduling, and reporting. Will manage order processing in SAP and generate reports as needed.
• Under supervision, acts as customer contact to include, but not limited to, pricing confirmation and logistics scheduling. High volume email communication with the customer and sales team.
• Will be trained to review terms and conditions, then follow through with customers, production, and sales team.
• Performs wide variety of administrative support as needed to the Sales team.
• Provides customer service and support with accuracy and professionalism.
• Perform any other related duties as required or assigned.

Benefits

• 3 weeks of vacation to start (120 hours/year)
• 10 paid holidays annually
• Competitive pay
• 401(k) with company match
• Employer-paid pension plan
• Medical, dental, and vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Paid time off to volunteer
• Flexible schedules
• Onsite gyms, walking tracks, and employee gardens at larger locations
• Long-tenured team (many with 30+ years of service!)
• Inclusive and diverse workforce
• A company philosophy rooted in doing the right thing as a human being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees