Sales Admin

Kalahari Resorts & Conventions•Pocono Township, PA
•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Sales Admin to provide administrative support and systems management for the Sales team. In this role, you will embody the company's Promise to Lead with Love, guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You will provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with direct sales activities as needed. This is an hourly wage role.

Requirements

  • 1-3 years of administrative experience in a corporate business setting (preferably within the hotel/resort/hospitality industry)
  • Ability to understand sales booking systems, V1, Versa, CRM, and sales automation as well as Microsoft Word, Excel, and PowerPoint programs

Nice To Haves

  • Experience in banquet operations or hotel front office is helpful.
  • A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

  • Maintain files and properly process contracts and other correspondence in accordance with Kalahari standards.
  • Interact with clients to assist them with requests, greet in a courteous manner, offer proactive hospitality, determine needs, and handle issues or refer to the appropriate staff member to assist them.
  • Run daily reports for morning department meetings.
  • Review, reconcile and process invoices from vendors.
  • Facilitate distribution of group bills via Kalahari standards.

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career
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