Sales Admin
About The Position
This role serves as the administrative engine supporting two Senior Account Managers. While there is no direct selling involved, the position offers excellent exposure to sales activities and a potential progression pathway within the sales team. The core responsibilities include managing order forms, addressing finance queries, handling restock requests, creating bespoke proposals, liaising with suppliers and logistics companies, and monitoring stock levels. The Sales Admin will also provide support in key account meetings, take notes, and maintain the CRM system. Additionally, the role involves covering for Account Managers when they are absent, exercising good judgment, and seeking approval from the Head of Sales for client commitments. The complexity of managing enterprise and hyper-scaler accounts with multiple stakeholders and varied requirements necessitates a highly organized and systematic approach.
Requirements
- Highly organised with the ability to manage own workload and incoming requests from two Senior Account Managers, prioritizing effectively.
- Demonstrated system for managing workload and competing deadlines.
- Attention to detail in handling order forms, invoices, pricing, and stock figures.
- Ability to identify and prevent errors before they reach clients.
- Calm under pressure, able to stay level-headed when urgent tasks arise.
- Excel literate.
- Tech savvy and able to pick up new systems quickly.
- Confident, professional communicator, both written and verbal.
- Ability to take notes in key account calls and write to clients and suppliers.
Nice To Haves
- CRM experience, ideally HubSpot
- Previous sales support, administration or client-facing work experience
- Experience at a small scaling business or start-up
- Ambition to move into a sales seat
Responsibilities
- Completing order forms
- Replying to finance queries
- Handling restock requests
- Building bespoke proposals on the internal platform
- Liaising with suppliers, shipping and logistics companies
- Monitoring back of house stock levels alongside the Logistics team
- Sitting in key account meetings as support, notetaker and oversight
- Keeping HubSpot hygienic after every call
- Covering for Account Managers when they are out, using good judgement and getting approval from the Head of Sales before committing anything to a client
Benefits
- Progression pathway in the sales team
- Hybrid flexibility
- Opportunity to work with elite clients
- Opportunity to work in a tech-first platform company
- Opportunity to join a Series A backed, fast-scaling startup
- Focus on sustainability
- Equal opportunity employer
- Celebration of diversity
- Commitment to creating an inclusive environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
