Sales Admin

Fullsteam•Silverware - CAN - Ontario, ON

2d•$40,000 - $53,500•Remote

About The Position

The Sales Administrator supports the sales organization by managing administrative processes, maintaining sales systems and data, and ensuring efficient day-to-day operations. This role plays a critical part in enabling the sales team to operate effectively by providing accurate reporting, coordinating processes, and supporting cross-functional communication. Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. This role can be located in the US or Canada and will support our sales team in our Food & Beverage vertical which includes our business units, Silverware POS and Arryved.

Requirements

Bachelor’s degree or equivalent work experience
1+ years of experience in sales operations, sales administration, or a related role
Proficiency with Salesforce CRM systems and Microsoft Office
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Proficiency with Excel

Nice To Haves

Experience supporting a B2B SaaS sales organization
Experience with reporting tools or business intelligence platforms
Understanding of sales processes, pipelines, and forecasting

Responsibilities

Provide administrative and operational support to the sales team and sales leadership
Maintain and update CRM systems (e.g., Salesforce) to ensure data accuracy and integrity
Process sales orders, contracts, renewals, and amendments in accordance with company policies
Assist with sales reporting, dashboards, and performance metrics
Coordinate sales onboarding materials, documentation, and internal resources
Support forecasting, pipeline tracking, and territory or account assignments
Collaborate with Finance, Legal, and Operations teams on pricing, contracts, and billing processes
Manage sales documentation, templates, and internal knowledge bases
Respond to internal inquiries related to sales processes and tools
Identify opportunities to improve sales workflows and operational efficiency