Incentive

AmaWaterways, LLC•Calabasas, CA

2d•$65,000 - $70,000

About The Position

The Sales Administrative Specialist (Group, Charters & Incentive Sales) serves as a key utility player supporting Group Sales, Charter Sales, and Incentive Sales by providing administrative, analytical, and project management support across teams. This role partners closely with the Director and broader sales organization to maintain efficient operations, stay ahead of priorities, and support revenue-driving initiatives. The position plays an important role in coordinating activities, improving processes, and ensuring seamless communication across departments, while also providing hands-on exposure to proposals, customer engagement, charter operations, and cross-functional collaboration with opportunity for future growth into a sales-focused role.

Requirements

Bachelor’s degree or equivalent experience
Strong organizational and time-management skills with the ability to multitask in a fast-paced environment
Proficiency in Microsoft Excel and Word required; PowerPoint preferred
Excellent written and verbal communication skills
Strong analytical skills with attention to detail
Proactive, adaptable, and solutions-oriented mindset
Interest in sales, travel, or hospitality

Nice To Haves

Thrives as a utility player in a fast-paced, dynamic environment
Highly organized with strong follow-through and accountability
Able to manage multiple priorities while staying on top of details
Curious, coachable, and motivated to grow professionally
Comfortable balancing administrative work, analytics, and cross-functional coordination

Responsibilities

Act as a central coordination point across Group Sales, Charter Sales, and Incentive Sales
Support the Director with administrative tasks, reporting, and follow-ups
Manage incoming requests and ensure proper routing and timely responses
Maintain and continuously improve checklists, workflows, and tracking tools
Facilitate clear and consistent communication flow across departments
Monitor and track upcoming expiring options and ensure timely follow-up and action
Conduct bi-weekly review of SGBL reports to identify upcoming or recently expired charter options and assist with follow-up as requested
Assist with proposal development and supporting documentation (including training on proposals)
Support charter sales and operations, including managing customer requests and coordinating logistics
Submit custom requests and serve as a conduit between Charter Sales and Operations teams
Help manage increasing charter activity by supporting day-to-day sales needs and operational coordination
Maintain and manage the master portfolio of 50+ land packages, ensuring accuracy and completeness
Update and manage Charter Master Land Package details, including destinations, availability, and optimal airport options
Track booking trends, option status, and package performance
Update and manage Charter Quoting Calculation Tools for 2026 and 2027, including both USD and CAD pricing structures
Create and maintain reports using Microsoft Excel and Word; support presentations in PowerPoint
Assist with reporting needs for the Department Director and provide data-driven insights to support decision-making
Coordinate multiple initiatives and projects, ensuring timelines and deliverables are met
Identify operational inefficiencies and recommend process improvements
Support implementation of new workflows, tools, and best practices
Update and manage proposal checklists to ensure consistency and quality across deliverables
Provide support for future project management initiatives and contribute to process development as the team evolves
Support new and innovative ways to build and strengthen relationships with internal stakeholders and partners
Collaborate cross-functionally to ensure alignment between sales, operations, and support teams
Serve as a reliable connector who ensures information flows effectively across teams