Sales Account Specialist

all O'Neal Industries' Affiliates•Hamilton, OH

About The Position

Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service. Contributes to customer retention by strengthening and developing relationships with existing and new customers. Develop prospects and build new accounts. Detailed account analysis to develop action / development plans for specified accounts. Material layout and determining associated processing costs. The execution of outbound sales campaigns. Contacts prospective customers and maintains regular communication with existing accounts. Monitor market trends and adjust sales efforts accordingly. The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.

Requirements

Customer service skills
Sales skills
Account analysis skills
Communication skills

Responsibilities

Completing new account setup
Preparing quotations to customers
Order entry
Resolving customer complaints
Maintaining top-notch customer service
Strengthening and developing relationships with existing and new customers
Developing prospects and building new accounts
Performing detailed account analysis to develop action/development plans for specified accounts
Material layout and determining associated processing costs
Executing outbound sales campaigns
Contacting prospective customers
Maintaining regular communication with existing accounts
Monitoring market trends and adjusting sales efforts accordingly
Collecting and disseminating relevant sales intelligence from all sales activities
Entering relevant information into the system
Communicating information to relevant parties/individuals in the company