Sales Account Representative

Supermicro•San Jose, CA

20h

About The Position

Supermicro, Inc. is looking for a dynamic and energetic Sales Account Representative to join our sales team! Expand your social skill into professional sales tool to thrive your career and expand your professional network. In this role, you will have the opportunity to source new sales opportunities and build relationships with existing customers.

Requirements

Associate degree is required
1+ years of customer service experience in tech industry is desired
Experience in data entry with strong attention to details
Familiar with scheduling production and tracking orders
Possess strong communication skills, ability to communicate both effectively and professionally through: phone, E-mail, verbal and presentation
Experience in customer service and dealing with clients directly
Must have problem solving skills
Strong organizational skill
Consistent track record of meeting or exceeding assigned jobs
Must have expert knowledge on excel

Nice To Haves

Bachelor degree is strongly preferred

Responsibilities

Sales account maintenance
Provide technical and administrative product information
Performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
Monitor inventory, follow up ETA with purchasers and feedback to internal departments in a timely manner for any discrepancies
Act as a liaison between sales, purchasing, production, procurement, and logistics departments
Provide assistance for intra-company project coordination between sales and non-sales departments
Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
Develop superior customer service relationships with prospects, compose report and send to clients on daily basis
Provide backup support for the manager and team members