Sales Account Manager - SRC Automotive

SRC Holdings Corp. • Springfield, MO

13d • Onsite

About The Position

SRC Automotive, Inc. is seeking a Sales Account Manager to serve as the primary point of contact for a portfolio of key customers. The role combines account management, customer service, and business development: building lasting customer relationships, coordinating needs across the organization, and identifying opportunities for profitable growth. The successful candidate is proactive, organized, confident in customer conversations, able to navigate challenges, balance customer expectations with business needs, and follow through on commitments.

The position is based in Springfield, Missouri, and involves approximately 25% travel. The Sales Account Manager works with customers and internal teams to manage account activity, support customer satisfaction, and grow assigned accounts. SRC is an employee-owned company that uses open-book management to help employee-owners understand the business and contribute to shared success.

Requirements

• At least two years of successful customer relations and/or sales experience.
• Strong verbal and written communication skills, including confidence handling challenging conversations.
• Ability to build relationships with customers and collaborate across internal teams.
• Strong organization and time management skills, including the ability to prioritize multiple accounts, projects, and deadlines.
• A proactive approach to problem-solving, accountability, and continuous learning.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to maintain accurate records in CRM software.

Nice To Haves

• Bachelor’s degree in a business or technical discipline.
• Experience in automotive, industrial, or marine markets.

Responsibilities

• Build relationships across customers’ organizations, respond promptly to inquiries, and understand customer needs and business priorities.
• Coordinate with Materials, Production, Quality, and other departments on delivery, lead times, product quality, pricing, billing, and warranty concerns.
• Receive and enter purchase orders, communicate requirements to Materials, monitor order progress, and help expedite orders when needed.
• Lead difficult customer conversations professionally and coordinate practical solutions that support customer satisfaction and company objectives.
• Work with customers to forecast product volume and mix, communicate expected demand internally, and document account activity in CRM software.
• Use customer feedback, market intelligence, and ongoing conversations to recommend SRC solutions and expand business within assigned accounts.
• Prepare quotes for new products and programs with a focus on profitability.
• Contribute to semiannual sales strategy presentations for the Corporate Board of Directors.
• Participate in customer visits, trade shows, expos, and industry events; travel approximately 25%.
• Take initiative, honor commitments, share ideas, and help others succeed as an employee-owner.

Benefits

• Competitive compensation and opportunities for career growth and internal advancement
• Bonus opportunity
• Affordable, comprehensive insurance beginning on the 61st day of employment
• Paid time off and 11 paid holidays
• 401(k) with a 5% company match
• Employee Stock Ownership Plan (ESOP)
• 100% tuition reimbursement
• Fitness center and wellness program, including free mental health resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed