Sales & Account Manager ( Surfaces)

SRG Stairs•Houston, TX

11d•Onsite

About The Position

SRG Ventures is seeking a motivated and results-driven Sales & Account Manager – Surfaces to join their team. This role is responsible for driving new business development and generating sales revenue for flooring, tile, and countertop projects. The position focuses on sales performance, relationship management, and identifying new opportunities, while also supporting project coordination and customer satisfaction throughout the project lifecycle. The ideal candidate will possess strong industry knowledge, excellent communication skills, and the ability to manage multiple client relationships and projects simultaneously.

Requirements

High school diploma or equivalent required
Minimum of 3–5 years of sales experience, preferably in flooring, construction, or a related industry
Experience with estimating, bidding, or construction-related sales preferred
Equivalent combinations of education and experience may be considered
Ability to generate new business opportunities and close sales successfully.
Ability to build and maintain strong client relationships.
Understanding of flooring, tile, countertop products, materials, and project requirements.
Ability to prepare accurate take-offs, proposals, and pricing estimates.
Strong verbal and written communication skills with customers and internal teams.
Ability to manage timelines, coordinate with departments, and support project execution.
Ability to identify issues and implement effective solutions.
Ability to manage multiple projects, priorities, and deadlines effectively.
Ensures accuracy in proposals, estimates, and customer communication.
Collaborates effectively with internal and external partners.
Ability to adjust to changing priorities and customer needs.
Takes ownership of responsibilities and customer satisfaction.

Responsibilities

Generate new business opportunities through prospecting, networking, referrals, and lead follow-up.
Build and maintain a strong sales pipeline to meet or exceed revenue goals.
Conduct client meetings, presentations, and site visits to promote company products and services.
Develop and present proposals, bids, and estimates aligned with company pricing and profitability expectations.
Prepare material take-offs and pricing for flooring, tile, and countertop projects.
Follow up consistently on proposals and opportunities to drive conversions and close sales.
Build and maintain long-term customer relationships to encourage repeat and referral business.
Identify opportunities to expand and grow existing customer accounts.
Maintain strong knowledge of flooring, tile, countertop materials, and project requirements.
Serve as the primary point of contact for assigned customer accounts.
Coordinate with internal departments, including operations, purchasing, and scheduling, to support successful project execution.
Communicate project specifications and timelines clearly to internal teams to ensure accurate scheduling and delivery.
Monitor project progress and follow up with customers to ensure satisfaction and quality service.
Address customer questions, concerns, and issues in a timely and professional manner.
Support internal coordination efforts to help ensure projects are completed efficiently and accurately.
Maintain strong communication and professionalism in all interactions.
Represent SRG Ventures positively with customers, vendors, and internal teams.
Demonstrate accountability, organization, teamwork, and attention to detail.
Maintain accurate records, proposals, and customer communications.
Perform additional duties as assigned.