Sales Account Manager

MANN+HUMMEL•Raleigh, NC

11d•Onsite

About The Position

The Sales Account Manager is responsible for maintaining the relationship and business development of the assigned customer (including responsibility for Profit & Loss) and steering the business. This is an Onsite position to be based in Raleigh, NC.

Requirements

Bachelor’s degree in Engineering, Business Administration or a related field
3+ years of relevant business experience in the automotive industry
Knowledge of Microsoft Excel & PowerPoint
Knowledge in SAP

Nice To Haves

Experience in the automotive industry Tier 1 or OEM
Key Account Manager experience

Responsibilities

Act as the main interface to the customer, especially for all commercial issues and needs to maintain the relationship to the customer
Preparation of sales opportunities: establish customer intimacy, identify leads and opportunities based on commercial and technical aspects
Support and execute the dedicated customer strategy
Work with the customer on standard products as well as customized solutions
Initiate and lead the business acquisition process
Follow-up business opportunities even before receiving an RFQ or providing an initiative offer through the quotation and decision phase (won or lost order) until the product launch, if applicable and check the customer development afterwards
Customer specification: check feasibility regarding technical, commercial, legal, and timing dimensions also by involving other relevant internal functions
Submit quotations and negotiate individual pricing in alignment with standards and superiors
Negotiate customer specific contracts in alignment with superiors and legal department
Constantly check the fit between customers’ expectations and demands and MANN+HUMMEL’s offer (technical, commercial, ecological wise) including the documentation of deviations and negotiation with the customer
Analyze competitive situation in the market segment(s) the customer is active and compare the situation of MANN+HUMMEL and other market players at the customer on a regular basis (International/Global) projects: involve all relevant functions and act as the interface between customer and internal functions to drive the project forward
Conduct won or lost order analysis for selected projects including the lessons learned with the corresponding team
Deal and align with the Global Key Account Manager the strategies and necessities to have success.
Manage disputes and overdue
Manage internal project teams
Other duties assigned