Sales Account Manager

Taylor Communications•North Mankato, MN

17h•Onsite

About The Position

Corporate Graphics Commercial, a subsidiary of Taylor Corporation, is seeking a consultative, highly organized Sales Account Manager for Program Sales at its North Mankato, Minnesota location. Corporate Graphics Commercial is a print manufacturing partner specializing in commercial print, book printing and binding, catalogs, and fulfillment operations. The Sales Account Manager serves as the primary connection between major contract program clients and internal manufacturing operations. The role manages programmatic print business such as custom book publishing, recurring marketing collateral, corporate catalogs, and inventory fulfillment workflows. The position owns the account lifecycle, from client onboarding through day-to-day project management, and ensures orders are delivered smoothly, on time, and to quality standards. Candidates must be authorized to work in the United States without employer sponsorship. The anticipated annual salary range is $60,000–$70,000; the actual offer may depend on qualifications, experience, skills, education, certifications or licenses, and location. Taylor Corporation may change or assign other duties to the position.

Requirements

3 to 5+ years of account management, project management, or client onboarding experience.
Strong understanding of print production processes, including high-volume offset printing, fast-turn digital printing, bindery mechanics, and distribution and logistics workflows.
Strong organizational abilities and a proven record of managing multilayered timelines and complex onboarding workflows.
Experience using Print Management Information Systems (Print MIS), automated estimating workflows, and CRM platforms.
Exceptional verbal and written communication skills and a collaborative approach to solving technical problems between clients and operations teams.
Authorization to work in the United States without employer sponsorship.

Nice To Haves

Experience in commercial print, book manufacturing, or industrial fulfillment sectors.

Responsibilities

Serve as the central, on-site liaison between major program clients and engineering, production, and scheduling teams.
Design and lead onboarding for new contract print programs, including technical specifications, data handoffs, order templates, and delivery service-level agreements.
Manage print programs from project submission through prepress, press scheduling, bindery, and fulfillment, ensuring timelines and quality standards are met.
Collaborate on-site with estimating, customer service, prepress, and press-floor production teams to address technical specifications and maintain account accuracy.
Analyze active account performance and identify upselling and cross-selling opportunities, including specialty binding, print enhancements, and custom kitting.
Manage active contract compliance, maintain project pipelines in Print MIS and CRM platforms, and proactively resolve production or distribution discrepancies.