Sales Account Manager

Toyoda Gosei Americas•Troy, MI

About The Position

Toyoda Gosei North America is hiring a Sales Account Manager in its Japanese OEM Sales department. The role manages assigned customer accounts and account sales across Toyoda Gosei North America Corporation and its manufacturing companies, with the goals of maximizing customer satisfaction and ensuring profitability. The position contributes to sales strategy and corporate targets, coordinates commercial activities across the organization, maintains sales information and systems, and develops customer relationships. It serves a group of ten or more customer accounts that are not classified as major or strategic accounts, and identifies and closes sales opportunities to grow revenue. The role requires travel, potentially including overnight stays, to Toyoda Gosei North American manufacturing companies and customer sites. It also participates in continuous improvement efforts (kaizen) and may be assigned other duties.

Requirements

Bachelor’s degree in Business, Engineering, or a related field, or equivalent years of experience.
One to four years of experience in an Engineering or Sales function.
Proficiency with Microsoft Office Suites 2016 or newer.
Ability to consistently meet deadlines.
Effective verbal, non-verbal, negotiation, and written communication skills.
Ability to maintain a high degree of professionalism when interacting with internal and external customers.
Effective attention to detail, problem-solving, analytical, and organizational skills.
Strong organizational, analytical thinking, problem-solving, and project scheduling skills.
Ability to travel to manufacturing companies and customer sites, potentially including overnight stays.

Nice To Haves

Previous experience in automotive supplier sales or manufacturing environments.

Responsibilities

Manage assigned customer accounts internally and externally to maximize customer satisfaction and ensure profitability.
Contribute to the development of sales strategies that support corporate sales targets and the company vision.
Coordinate commercial activities throughout the organization, including engineering changes, quality improvements, quoting, negotiations, and reporting.
Manage internal and external data, maintain internal sales systems, and track and report changes to leadership.
Develop customer relationships through effective communication, courtesy, and exceeding expectations.
Collaborate across the organization, demonstrating flexibility and teamwork.
Build and maintain long-term relationships and satisfaction with senior-level decision makers and influencers across an assigned group of ten or more non-major, non-strategic customer accounts.
Identify, develop, and typically close new sales opportunities.
Raise the profile of the organization’s products and services with customers to create demand.
Achieve revenue targets by increasing revenue spend per account.
Conduct regular status and strategy meetings with customer senior management as needed to understand customer needs and connect them with product and service strategies.
Travel to Toyoda Gosei North American manufacturing companies and customer sites, potentially with overnight stays.
Participate actively in continuous improvement efforts (kaizen).
Perform other duties as assigned.