Sales Account Manager
LEONI•Troy, MI
•Remote
About The Position
LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. The group of companies has around 95,000 employees in 23 countries and generated consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division). LEONI’s customer base spans leading global automotive OEMs, commercial vehicle manufacturers, and component suppliers. This role focuses on managing customer relationships to ensure profitability and customer satisfaction, contributing to the transformation of the automotive world.
Requirements
- 4-year Degree in a related field, or at least 3-5 years of relevant work experience.
- Fluency in English (speaking, writing, and reading)
- Proficiency with MS Office applications
Nice To Haves
- Strong Communications skills with experience communicating directly with customers
- Knowledge of the LEONI products and processes
Responsibilities
- Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan.
- Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities.
- Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support.
- Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these.
- Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed.
- Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking.
- Identifies and categorizes customer claims together with all relevant stakeholders.
- Manages and administrates all relevant sales data in the respective systems.
- Is responsible for the pricing towards the customer and collects on-time cash from the customers.
- Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination).
- Supports business plan creation and maintenance through complete product life cycle and after market.
- Collects and validates information for possible customer claims, edits and negotiates these (claim management).
- Represents the Sales department as core team member in projects.
Benefits
- Benefit offerings to be discussed throughout interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
