About The Position

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our owned and operated sites, on other high quality sites across the web, and on millions of devices. We are looking for a results-oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them, helping to solve ambiguous business problems, and mitigating risks before they become roadblocks. As a Sales Account Manager on our Automotive/Telecommunications/Financial Services business, you will manage and deliver against complex advertiser goals and problems to drive revenue and exceed targets. You will nurture customer relationships and create revenue opportunities from the advertisers you own. You will dive deep into data to understand trends, communicate the “why” behind results, and make actionable recommendations to internal and external stakeholders. You will leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, Ad Tech partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital and programmatic expertise and influence are critical to unlocking greater value and impact for our advertisers.

Requirements

  • 5+ years of digital media/marketing strategy, data analysis, and data analytics/visualization experience
  • Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
  • Experience working with data and leveraging analytics to make decisions
  • Experience analyzing large datasets and translating them to actionable business insight
  • Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
  • Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience with end-to-end project management
  • Experience communicating to senior management and customers verbally and in writing

Nice To Haves

  • Experience working in a customer-facing role
  • Experience reaching and exceeding sales revenue goals
  • Experience with sales CRM tools such as Salesforce or similar software
  • Knowledge of digital media (e.g. DSPs, programmatic media, premium digital video, performance advertising)

Responsibilities

  • Become a knowledgeable partner and leader on Amazon Ads solutions
  • Deliver the highest level of sales and customer service to our clients
  • Retain and grow revenue from existing advertisers
  • Develop media strategies for growth based on overall advertiser goals and objectives
  • Develop campaign strategies and audience engagement recommendations
  • Evaluate success metrics and drive campaign performance using data
  • Perform in-depth data analysis to form and deliver actionable recommendations for both short and long-term advertising strategy
  • Educate advertisers on performance metrics, insights, and how to drive greater results
  • Work cross-functionally with Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

Benefits

  • health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
  • Registered Retirement Savings Plan (RRSP)
  • Deferred Profit Sharing Plan (DPSP)
  • paid time off
  • other resources to improve health and well-being
  • sign-on payments
  • restricted stock units (RSUs)
  • sales incentives (where applicable)
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