Sales Account Manager

Transx Ltd • Edmonton, AB

6d • Hybrid

About The Position

The Sales Account Manager is responsible for managing and developing key customer accounts, driving sales growth, and ensuring the delivery of excellent customer service. This role involves building strong relationships with clients, identifying business opportunities, and collaborating with internal teams to meet customer needs and exceed sales targets. The primary objective of this role is to drive sales, identify new business opportunities, expand market presence, and collaborate cross-functionally to ensure customer satisfaction and business growth. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

Requirements

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Three (3) to five (5) years of experience in sales, account management, or business development, preferably in a B2B environment.
• Proven track record of meeting or exceeding sales targets.
• Familiarity with CRM software and sales tracking tools (e.g., Salesforce, HubSpot).
• Ability to analyze sales data, identify trends, and adjust strategies.
• Excellent written, verbal, and presentation skills.
• Strong negotiation, problem-solving, and decision-making capabilities.
• Ability to work independently, manage multiple accounts, and prioritize effectively in a collaborative team setting.
• Ability and willingness to travel to localized provinces and states for business development.

Nice To Haves

• Additional sales training or certifications are a plus.
• Industry knowledge in transportation and market trend is a plus.

Responsibilities

• Develop and maintain strong relationships with key customer accounts, ensuring customer satisfaction and loyalty.
• Act as the primary point of contact for customer inquiries, requests, and concerns, ensuring timely and effective resolution.
• Conduct regular customer meetings and presentations, and assist internal teams with account-specific issues such as invoicing, claims, and service.
• Identify and pursue new business opportunities through prospecting and cold calling potential clients.
• Develop and implement sales strategies to achieve targets and contribute to growth.
• Prepare and present pricing proposals, manage contract negotiations, and submit regular sales reports and revenue forecasts to senior management.
• Work closely with Marketing to develop promotional materials, campaigns and initiatives.
• Collaborate with Operations, Logistics, and other departments to ensure smooth order execution and timely service delivery.
• Provide feedback and market trend insights to internal teams.
• Maintain up-to-date knowledge of industry trends, market conditions, and competitor offerings.
• Attend industry events, trade shows, and networking functions to build brand awareness.
• Travel as needed to localized provinces and states for meetings, presentations, and prospecting.

Benefits

• Competitive compensation
• Partnered training programs and learning supports
• Comprehensive group health benefits
• RRSP company match programs
• Referral bonus program
• Training and tuition reimbursement
• Annual employee recognition & appreciation events
• Years of service awards
• Employee spotlights in our TransX Newsletter
• Safety recognition
• Annual performance incentives
• Employee and family assistance program
• Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level