Sales Account Coordinator

Simplehuman•Torrance, CA

11d•Onsite

About The Position

Day to day life has room for improvement. That was our basic thinking when we founded Simplehuman in 2000. Our mission is to bring high-performance innovation to basic but essential tasks in our in our daily routine. We call our products tools for efficient living. The Opportunity We're looking for a highly organized, detail-obsessed, and personable Sales Account Coordinator to join the Simplehuman Sales team. You'll work directly alongside our Director of Sales, supporting their portfolio of key retail accounts across national, mass, and specialty retail. This is a role for someone who thrives behind the scenes making everything run smoother: someone who can turn a rough set of talking points into a polished, buyer-ready presentation, who doesn't blink at tedious paperwork, and who's excited to learn the retail sales world from the ground up. You'll be the connective tissue between our Director of Sales and the accounts they manage — handling the details so they can focus on the relationships and the close. This is a fully on-site position based in our Torrance, CA office.

Requirements

1-3 years of experience in sales support, coordination, account management, marketing, or a related field (retail or consumer goods a plus, not required)
Experience supporting key account management activities or other customer-facing business processes is a plus
Excellent organizational skills with the ability to manage multiple deadlines and priorities simultaneously
Strong eye for detail, comfortable with tedious, form-heavy, or repetitive work and getting it exactly right
Skilled with presentation tools (PowerPoint, Keynote, or similar) and proficient in Microsoft Excel and Word, with an eye for clean, professional formatting
A clear, professional communicator comfortable corresponding with retail account contacts
Proactive, resourceful, and eager to learn, someone who anticipates needs before being asked
Highly organized with a "no task too small" mindset
A team player who works well cross-functionally and pitches in wherever needed
Interest in growing into a national account management career

Responsibilities

Build and format polished sell-in presentations and account reviews that our Director of Sales presents to buyers at national and key accounts
Own new item setup from start to finish, including detailed and often tedious item forms required by retail partners
Coordinate and generate product images and lifestyles following retail-specific spec guides
Serve as a supporting point of contact for accounts, handling day-to-day communication and follow-up with buyers and purchasing teams, anticipating their needs along the way
Keep account materials, item data, and presentation decks accurate, current, and on-brand
Compile and organize account and sales performance data into clear reports to support the Director of Sales in business reviews and planning
Coordinate with marketing, ops, and product teams to gather what's needed for account deliverables and presentations
Track deadlines across multiple accounts and proactively flag what needs attention
Support our Director of Sales in prepping for account reviews, trade shows, and retailer meetings
Act as a problem solver, someone who can think on their feet, troubleshoot when issues come up, and find time-sensitive solutions