Sales Account Associate - Onsite

VARFLEX CORPORATION • City of Rome, NY

3d • $18 - $22 • Onsite

About The Position

The Sales Account Associate serves as a key point of contact between customers and internal departments, ensuring accurate order processing, timely communication, and a high level of customer satisfaction.

Requirements

• High school diploma or equivalent required
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail and ability to manage multiple priorities
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work collaboratively across multiple departments as well as autonomously

Nice To Haves

• Experience in manufacturing, customer service, or order entry preferred
• Experience working with ERPs or order management systems

Responsibilities

• Proactively identify, pursue, and develop new business opportunities to support sales growth
• Respond to customer inquiries by phone and email, providing product information, pricing, lead times, order assistance, and customer complaint support in a timely fashion
• Coordinate with appropriate departments to identify, manage and prioritize expedited requests and address customer needs/resolve order-related issues
• Enter customer quotes and orders into the ERP system and review purchases for accuracy
• Track outstanding quotes and customer requests
• Maintain accurate customer records and related documentation
• Obtain authorized financial information
• Support general customer service and administrative tasks as needed

Benefits

• Equal Opportunity Employer
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED