Sales Academy January 2027 Cohort

incident.io•San Francisco, CA
•Hybrid

About The Position

This is a 3-month temporary role designed to train individuals with no prior sales experience to become Business Development Representatives (BDRs) at incident.io. The program, starting in January 2027, involves intensive training from sales leaders and experienced sellers, covering prospect research, cold calling, outreach strategies, and objection handling. Participants will learn about incident.io's product, target market, and value proposition. The latter part of the academy involves working on live accounts, booking meetings to feed the sales pipeline, with the goal of converting participants into permanent BDRs upon successful completion. BDRs are seen as the pipeline for other go-to-market roles such as Account Executives, Account Managers, and Customer Success Managers. The program also offers professional development and networking opportunities. If conversion to a permanent role does not occur, participants will still have completed three months of paid, on-the-job training and will receive assistance with their next career move.

Requirements

  • No prior BDR experience required.
  • Willingness to be coached.
  • Resilience and ability to handle rejection.
  • Comfort with making cold calls and talking to strangers.
  • Genuine interest in tech sales and a clear reason for pursuing it.
  • Serious curiosity about people, engineering challenges, and sales effectiveness.
  • Desire to learn in a cohort environment.
  • Ability to be in the San Francisco office at least three days a week (Monday, Wednesday, Thursday) from day one.
  • Must be able to start in January 2027.

Nice To Haves

  • Backgrounds from new grad, career switching (teaching, military, sport, performing), or traditional sales (retail, door-to-door, events, fundraising) are welcome.
  • Ability to hold a room.
  • Experience hearing 'no' repeatedly without taking it personally.

Responsibilities

  • Conduct research on prospects.
  • Make cold calls.
  • Write outreach emails.
  • Handle objections.
  • Learn how incident.io works, who we sell to, and why they buy.
  • Practice sales techniques daily.
  • Work on live accounts as a Business Development Rep (BDR).
  • Book meetings that feed the company's pipeline.

Benefits

  • Paid, on-the-job training during the 3-month academy.
  • Professional development opportunities.
  • Networking opportunities across the wider business.
  • Potential conversion to a permanent BDR role with a long, high-trajectory career.
  • Assistance with next career move if conversion does not occur.
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