SAH Supervisor Nursing

Brown Medicine•Middletown, CT
•$43 - $87•Onsite

About The Position

The SAH Supervisor Nursing provides finance and performance-improvement implementation, daily human-resources management for the assigned area, functional leadership and technical expertise, and quality customer-service initiatives. Leaders are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, along with the core Success Factors of instilling trust, valuing differences, focusing on patients and the community, and collaborating. Leaders also demonstrate accountability, build effective teams, drive vision and purpose, and optimize work processes. The supervisor supports quality and operational goals, budget awareness and management, staff productivity, clinical and technical competency, employee development, safety, effective communication, and customer relations. The position collaborates with the department director, staff, other departments, physicians, patients, families, visitors, and community organizations to support departmental and hospital-wide objectives.

Requirements

  • BLS certification required.
  • ACLS certification required.
  • Three to five years of successful nursing experience required.
  • Excellent ability to work collaboratively with an interdisciplinary team.
  • Excellent written and verbal communication skills.
  • Knowledge of patient-care resources within the organization.

Nice To Haves

  • BSN preferred.
  • Previous experience in supervision or patient-flow processes preferred.

Responsibilities

  • Translate hospital goals into operational practice and maintain awareness of current healthcare standards; recognize and address compromised quality and use issues as opportunities for improvement.
  • Collaborate with the department director to establish goals, measure service quality, collect and share data, and involve staff in quality-improvement activities.
  • Promote staff awareness of budget processes, cost containment, and cost-saving techniques; monitor supplies and equipment and work within budget constraints.
  • Recommend capital and small expenditures, staffing mix, and contracts based on projected volumes and needs; provide budget-development data and assist with financial-report review.
  • Manage staff resources and daily staffing needs, including evaluating overtime and volume fluctuations; monitor supplies and equipment usage and support budget management.
  • Understand departmental operations and needs; serve as a professional role model, resource to staff, and leader in resolving operational problems.
  • Work with the department director, staff, and other departments to meet productivity goals; balance service delivery, supervision, and administrative duties; coach staff and provide feedback.
  • Participate in assigned committees, meet attendance and assignment standards, communicate between committees and staff, and support staff involvement.
  • Support hospital functions and encourage staff participation; promote Morton Hospital through community outreach, support groups, and professional or community organizations.
  • Maintain clinical, technical, and managerial competency; exercise sound judgment, manage crises, direct staff during crises, and plan appropriate staffing and physical resources.
  • Use communication, education, and ongoing supervision to help staff reach their potential; work independently, identify professional-development needs, and participate in developing policies and procedures.
  • Apply hospital policies and bargaining-unit contracts appropriately, conduct timely and fair performance appraisals, document performance, and work with the director on recruitment, selection, and retention.
  • Monitor absenteeism and counsel employees as needed; promote teamwork and fairness, identify staff education needs, plan in-service training, and support goal setting and staff participation.
  • Implement safety policies, contribute to department-specific policy reviews and revisions, participate in mandatory programs, orient new employees, and identify or refer safety concerns.
  • Communicate clearly and professionally, listen actively, use appropriate communication channels, maintain accurate records, and protect patient and employee confidentiality.
  • Respond to patient, family, visitor, and public needs and feedback; act as a liaison between customers and medical or hospital staff and support customer satisfaction.
  • Identify internal customers and provide services within organizational constraints; respond constructively to feedback and support medical staff decision-making and physician needs.
  • Identify community needs, assist with interdisciplinary programming, and make oneself available to community organizations and activities.
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