SAH Security Officer
About The Position
Under the general direction of the Security Manager, the Security Officer protects the lives and property of people on hospital premises and patrols hospital buildings and grounds to prevent fire, theft, and vandalism. The officer secures, unlocks, and protects hospital buildings and responds to the security needs of hospital personnel, patients, and visitors. The role also participates in performance improvement activities and supports Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, along with its core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The Security Officer responds to emergency and non-emergency situations, supports staff in de-escalating tense situations, manages access to hospital entrances, and serves on the emergency response team. The position requires maintaining accurate activity and incident records, protecting patient confidentiality, supporting safety and emergency preparedness initiatives, and cooperating with physicians, staff, and vendors. During unusual weather-related or other emergencies, security staff may be required to remain on site to support patient well-being and uninterrupted hospital operations. This position is based at Saint Anne’s Hospital in Fall River, Massachusetts. The schedule includes weekends and holidays, with shifts from 1500 to 2330 and two weekdays off. The role is an eight-hour daily shift and requires driving.
Requirements
- Two to five years of experience in law enforcement, security operations, or a related field.
- High school diploma or equivalent (GED).
- Ability to successfully clear a background check, including a criminal search.
- Ability to obtain state-required security officer credentials, as needed.
- Ability to perform duties independently.
- Ability to communicate clearly in English, verbally and in writing.
- Basic computer knowledge and skills.
- Ability to function calmly and competently in high-stress situations, including situations involving death, multiple patients, and family members.
- Ability to be honest, alert, and well-disciplined.
- Ability to lift and move up to 100 pounds.
- Ability to maintain confidentiality at all times.
- Strong customer service skills.
- Use or possession of firearms and/or other weapons is prohibited.
Nice To Haves
- Experience in a health care setting.
- Excellent knowledge of public safety and security procedures and protocols.
- Experience with Microsoft Office.
- Current Basic Life Support (CPR) certification from the American Red Cross or American Heart Association, or CPI certification.
Responsibilities
- Protect the lives and property of people on hospital premises and de-escalate potentially tense situations.
- Contact local police immediately before any physical altercations.
- Patrol hospital buildings and grounds to prevent fire, theft, and vandalism; report suspicious activity and investigate accidents, incidents, and criminal acts.
- Secure, lock, and protect hospital buildings and grounds.
- Respond quickly and effectively to emergency and non-emergency situations, including codes, and support staff safety and de-escalation efforts.
- Ensure only authorized people enter hospital property and manage access control at entrances for staff, patients, visitors, and vendors.
- Assist patients, visitors, and employees with inquiries.
- Maintain daily activity reports, logs, lost-and-found records, and accurate, timely incident reports.
- Serve as a member of the emergency response team and follow appropriate investigative procedures.
- Report safety and fire hazards, investigate unusual circumstances, and report incidents to a supervisor.
- Support fire/life safety and emergency management drills and education initiatives.
- Assist with security systems, including CCTV, access control, and incident reporting.
- Assist in maintaining compliance with state and federal regulatory requirements.
- Maintain patient confidentiality and cooperative working relationships with physicians, staff, and vendors.
- Remain alert to potential threats and situations requiring immediate attention.
- Complete hospital- and department-specific orientation and mandatory education requirements on time.
- Participate in performance improvement activities.
- Remain on site during certain emergencies if required by senior management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
