Sage Intacct BT360 Manager

Baker Tilly•Madison, WI

About The Position

Join One of the Fastest-Growing Professional Services Firms in the Nation Are you passionate about helping clients embrace technology to elevate their business operations and enhance customer satisfaction? If yes, consider joining Baker Tilly US, LLP (BT) as a Sage Intacct BT360 Manager specializing in the Construction Vertical! At BT your main responsibilities will include working directly with clients to deliver software solutions through implementation projects and ongoing support—driving high customer satisfaction and successful adoption. As one of the fastest-growing firms in the country, BT offers: A clear path for career advancement Flexibility in how and where you work Meaningful relationships with clients, teammates, and leaders who genuinely care about your growth and development

Requirements

  • A Bachelor's degree in Accounting (preferred), Business, or MIS (with a foundational understanding of accounting concepts).
  • Deep knowledge of the construction industry, including micro-verticals, operational/reporting requirements, and terminology.
  • At least 3+ years of experience consulting and implementing Sage Intacct
  • Construction industry experience working in accounting or operations (with general understanding of accounting principles)
  • Public accounting experience
  • Accounting and finance or similar as an end user of Sage Intacct or similar ERP system
  • Advanced proficiency with Excel (pivot tables, vlookups, macros, etc.) for efficient data mapping, integration, and migration of customer data
  • Eligibility to work in the U.S. without sponsorship

Nice To Haves

  • Knowledge of construction-specific payroll requirements, preferred
  • Sage Intacct Implementation Certification, and/or Sage Intacct Construction Implementation Consultant Certification
  • Experience as a client-facing support consultant (preferred)
  • Hands-on experience with full-cycle software delivery or as an end-user during implementation or upgrades (preferred)
  • Advanced Excel skills (pivot tables, VLOOKUPs, macros, etc.) for efficient data mapping, integration, and migration of client data.
  • Proficiency in Microsoft Office Suite

Responsibilities

  • Provide prompt, concise, and friendly communications providing high quality service
  • Utilize time management skills with ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities
  • Advocate for clients, team members, and the product
  • Work effectively independently and collaboratively in a team environment
  • Act as project sponsor on resourced projects, managing resources and providing project updates to clients
  • Understand, communicate expectations, and enforce SOWs and scope of BT360 program
  • Monitor and respond to customer technical issues, product questions and informational requests
  • Clearly articulate system functionality through written and oral communication methods
  • Coordinate, plan, and lead internal and client project team meetings
  • Configure and implement the Sage Intacct software, following our prescriptive implementation methodology resulting in in-scope/on-budget/on-time delivery, high customer satisfaction, and successful customer adoption
  • Document customer business requirements into configurable software solutions and business management processes utilizing best practices and visual process flowcharts
  • Perform gap analysis between system functionality and client requirements including recommendation of alternative applications to achieve similar goals when necessary
  • Design and build industry specific key performance indicators, reports, and dashboards
  • Conduct training for customer end-users at all levels of the customers organization and relate system functionality to customer business operations
  • Utilize and deepen your knowledge of the Sage Intacct software including development of expertise implementing and using Sage Intacct, as well as staying current with the latest product features and enhancements, especially those related to the CRE product at Sage
  • Any additional assignments as requested by management

Benefits

  • A clear path for career advancement
  • Flexibility in how and where you work
  • Meaningful relationships with clients, teammates, and leaders who genuinely care about your growth and development
  • Compensation and benefits package to eligible employees
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