About The Position

The Safety & Training Manager is responsible to the Superintendent of Maintenance Training and Technical Services for developing and conducting systemwide technical maintenance training and safety programs, including standard operating procedures, and coordinating training provided by outside vendors. The role promotes safety throughout the maintenance department and participates in safety initiatives. It oversees program development, instructional content, and execution of maintenance training and safety programs, and regularly provides instruction on troubleshooting and repairing bus systems, including zero-emission vehicle components, engines, transmissions, computer controls, brakes, steering, suspension, compressed air, and hydraulics. The position develops and administers maintenance retraining, plans and conducts monthly safety meetings, delivers training on applicable federal and state safety and environmental rules, and supports ongoing evaluation of trainee and employee performance. It conducts safety observations and inspections, investigates accidents and incidents, documents findings and follow-up for executive leadership, and may remove employees from service for unsafe acts or safety-policy violations. It also administers training- and safety-related personnel policies, retraining, and progressive discipline. The manager coordinates outside training providers, supports maintenance troubleshooting and special projects, conducts facility tours, operates laboratory and test equipment for training activities, and maintains an inventory of assigned equipment. The role may retrieve and review video footage for incident investigations, create training and safety communications, and assist with emergencies involving the Maintenance and Safety Departments on a 24/7 basis. Flexible schedules reflecting transit operations are required, as is travel to CTtransit divisions and other transit systems as assigned. Other duties may be assigned.

Requirements

  • Bachelor’s degree with major coursework in engineering, training, business management, or a related field; an equivalent combination of education and work experience may substitute year for year for the four-year degree requirement.
  • Two years of advanced technical schooling in automotive and heavy vehicle repair, mechanical engineering, or training, together with additional work experience, may be used as a substitute for the degree requirement.
  • Experience managing employees in a union environment, including interviewing, hiring, training, employee development, and employee discipline.
  • Five years of experience in varied phases of fleet maintenance and repair, including at least one full year with significant responsibility as a trainer or training officer.
  • Experience using digital fleet maintenance technology and computers.
  • Proficiency with OSHA and DEEP regulations to deliver safety and health training to employees.
  • Extensive knowledge of fleet service training principles and techniques and curriculum development.
  • Ability to prioritize projects and manage time effectively.
  • Ability to communicate effectively orally and in writing, with interpersonal skills, tact, and diplomacy to establish effective working relationships with employees and, when necessary, members of the public.
  • Ability to work independently and as part of a team, and cooperate with personnel at all levels.
  • Proficiency with word processing, spreadsheet, and database software, internet applications, and relevant office equipment, and ability to learn internal software quickly.
  • Ability to handle confidential information.
  • Valid driver’s license; travel may be required in daily work and to other CTtransit divisions and transit systems as assigned.

Nice To Haves

  • Current active commercial driver’s license (CDL) is highly preferred.
  • OSHA 30 certification is preferred, or the ability to obtain it within six months of hire.
  • NFPA 70e certification is preferred.

Responsibilities

  • Assist in developing and delivering technical maintenance training programs, including scheduling courses, developing training aids, and maintaining the technical library.
  • Oversee development, instructional content, and successful execution of maintenance training and safety programs.
  • Provide instruction in troubleshooting and repairing bus systems, including zero-emission vehicle components and mechanical, electrical, braking, steering, suspension, compressed-air, and hydraulic systems.
  • Assist with maintenance and safety problems and emergencies on a 24/7 basis, and work flexible schedules reflecting transit operations.
  • Train employees on federal and state safety and environmental rules and regulations.
  • Plan, schedule, and conduct monthly safety meetings based on company training goals.
  • Develop and administer maintenance retraining programs, including programs related to disciplinary and non-disciplinary matters.
  • Identify, report, and investigate unsafe work conditions; conduct employee safety observations and inspections; and remove employees from service when warranted by unsafe acts or safety-policy violations.
  • Conduct and document accident and incident investigations, provide follow-up to executive leadership, and ensure proper execution of investigations by maintenance staff.
  • Coordinate and arrange additional training with outside providers and vendors.
  • Assist with troubleshooting, problem-solving, facility tours, special projects, diagnosis, and events as needed.
  • Operate laboratory and test equipment for training activities and maintain an inventory of assigned equipment.
  • Evaluate trainee and employee performance, document observations, and arrange supplemental training as required.
  • Retrieve, download, review, and process video footage for accident or incident investigations as needed.
  • Develop and implement personnel policies and procedures related to employee safety and training.
  • Create training presentations, video content, bulletins, and other safety and training communications.
  • Administer progressive employee discipline for safety- and training-related policy violations and prepare related reports and documentation.
  • Perform general, advanced technical, administrative, and other assigned duties, including duties in other departments or divisions as needed.
  • Attend available in-service training, seminars, and other professional development opportunities.
  • Apply CTtransit policies and procedures and handle confidential information.
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