Safety Specialist

ComplyAuto • Carlisle, IA

4d • $75,000 - $80,000 • Remote

About The Position

ComplyAuto is a RegTech company that provides cloud-based software to help organizations improve compliance and security while operating more efficiently. Its compliance offerings span privacy, cybersecurity, environmental, health, and safety (EHS), and legal compliance.

The Safety Specialist supports the Sales and Client Success teams with a focus on ComplyAuto’s Safety product. Using knowledge of OSHA and EHS guidelines, the specialist helps automotive dealer clients address safety violations and also supports the Sales team in acquiring new clients. The role owns assigned customer relationships from onboarding through renewal, combining remote software onboarding and account management with onsite inspections and safety walkthroughs.

This is a fully remote position for candidates residing in the continental United States; applications are not accepted from residents of California, Hawaii, or Alaska. Preference is given to qualified candidates in Michigan, Ohio, Pennsylvania, or West Virginia. The position requires travel up to 50% of the time, primarily by air and by driving from home to automotive dealer locations across the United States. Hours may vary on travel days. Applicants must be authorized to work in the United States; visa sponsorship is not available. A background check is required.

Requirements

• Bachelor’s degree in business or a related field; four years of OSHA/EHS work experience; or an equivalent combination of education, experience, and training.
• Valid driver’s license and clean motor vehicle record sufficient to maintain insurability for rental vehicles during business travel.
• Ability to travel, primarily by air, up to 50% of the time.
• Ability to perform physical activities associated with travel to dealerships, including walking, sitting, standing, driving, and operating a laptop and cell phone.
• Exceptional written and verbal communication skills.
• Proficiency in Excel or Google Sheets.
• Strong analytical and problem-solving skills to identify client issues and develop effective solutions.
• Strong interpersonal skills and the ability to establish and maintain effective working relationships with varied stakeholders at all management and support levels, within and outside the organization.
• Ability to perform duties with integrity, effectiveness, efficiency, and a high level of professionalism.
• Ability to meet regular attendance expectations and tight deadlines.
• Authorization to work in the United States and ability to provide proof of work authorization within three days of the start date.
• Residence within the continental United States; applicants residing in California, Hawaii, or Alaska are not accepted.
• Successful completion of a required background check.

Nice To Haves

• ASP, GSP, CSP, or equivalent certification.
• Proficiency with HubSpot or similar CRM tools.

Responsibilities

• Own the post-sale relationship for assigned accounts and serve as the primary contact from onboarding through renewal.
• Lead remote software onboarding, including kickoff, configuration guidance, user training, and go-live support.
• Conduct onsite chemical and equipment inspections to verify compliance, safe storage and handling, labeling, and operational readiness.
• Perform facility safety walkthroughs, identify hazards, document findings, and recommend corrective actions aligned with customer requirements and applicable standards.
• Prepare inspection deliverables, including notes, photos, issue logs, and action plans, and track remediation through closure.
• Translate field observations into product workflows so customer accounts accurately reflect site conditions, assets, and safety requirements.
• Manage account health using product usage signals, stakeholder check-ins, and adoption plans to reduce churn risk.
• Coordinate with customer stakeholders to set goals, align timelines, and prioritize safety initiatives.
• Partner with Sales on renewals and expansions by identifying value realized, documenting outcomes, and surfacing growth opportunities.
• Share customer trends, feature requests, and recurring pain points with Product and Engineering.
• Resolve customer issues by triaging tickets, coordinating internal resources, and communicating status and next steps promptly.
• Maintain accurate account documentation, including site profiles, inspection history, training records, contacts, and success plans.
• Build and deliver customer-facing reporting, including inspection summaries, adoption metrics, and executive readouts that demonstrate ROI.
• Schedule onsite visits, follow site access and safety requirements, and maintain a professional presence onsite and virtually.
• Contribute to standard operating procedures for inspections, onboarding, and ongoing customer success.
• Stay current on industry trends, emerging threats, and regulatory changes relevant to car dealerships as directed by the Client Success Director.

Benefits

• 401(k) with a 5% 1:1 match.
• Medical, dental, and vision insurance, with premiums fully paid for the employee and family.
• HSA contribution for qualifying plans.
• Unlimited paid time off.
• 11 observed holidays.
• Company-provided laptop and related required hardware.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level