Safety Specialist and Claims Coordinator

Service Champions Heating & Air Conditioning•Pleasanton, CA

4d•$72,000 - $85,000•Onsite

About The Position

At Service Champions, we deliver top-tier Heating, Cooling, Water, Electrical, Insulation and Plumbing solutions to homeowners across Northern California. Built on a foundation of excellence, exceptional customer service, and a strong team culture, we take pride in being the region's most trusted home services provider. Our workplace culture speaks for itself—we have been recognized as a San Francisco Bay Area Top Workplace since 2016 and a USA Top Workplace since 2022. Voted on directly by our team of over 400 growing employees, these awards reflect the vibrant energy, passion, and collaborative spirit that define our company. At Service Champions, we hire for attitude and train for skill. We are seeking a proactive, highly organized Safety Specialist & Claims Coordinator to join our team at the Pleasanton Corporate Office. In this dynamic role, you will be instrumental in maintaining a safe work environment, protecting our team members, and driving effective risk-management strategies. If you thrive in a fast-paced environment, excel at managing multiple priorities with meticulous attention to detail, and want to build your career with a nationally recognized industry leader, this could be the opportunity for you.

Requirements

2 - 5 years Prior Claims Management experience
At least (1) year of prior supervisory experience
Ability to work accurately, efficiently, and manage multiple tasks.
Committed adherence and enforcement of the company’s core values and core purpose.
Intermediate computer skills
Reliable and punctual attendance
Excellent oral and written communication, interpersonal, and group presentation skills
Ability to fluently speak, read, and write in the English language.

Nice To Haves

Knowledge of applicable Federal, State and Local regulations (OSHA, ANSI, NFPA, EPA, DOT).
Risk assessment and project management experience.
Advanced education relevant to safety

Responsibilities

Coordinates safety programs that protect team members and support safe working conditions.
Manages key risk-prevention activities, including workers' compensation and general liability claims, fleet vehicle management systems, federal OSHA logs, Safety Data Sheet (SDS) management, Wrench reporting, and Injury and Illness Prevention Program (IIPP) maintenance.
Works efficiently, demonstrates exceptional attention to detail, manages multiple priorities, stays organized, and performs effectively in a fast-paced environment.
Owns full-cycle workers' compensation and general liability claims management, from initial reporting and follow-up through timely closure.
Manages SDS documentation, OSHA reporting, fleet vehicle monitoring and management, Wrench reporting, and IIPP maintenance.
Provides guidance, support, and training to supervisors and directors regarding safety compliance.
Monitors safety policies and activities with company goals and team member safety in mind.
Identifies trends in injury data and recommends areas for further safety training.
Tracks safety training records and supports compliance with safety program standards.
Performs other duties and responsibilities as assigned by the supervisor or manager.
Conducts safety and health walk-through inspections of workplace facilities to identify and correct potential hazards and support compliance.
Advises managers and team members on safety concerns, corrective recommendations, and the interpretation of policies, programs, procedures, and best practices.
Identifies opportunities for risk prevention and continuous safety improvement.
Conducts new-hire orientation safety training; prepares and maintains training materials, including relevant work processes and OSHA compliance content; and maintains the new-hire safety training calendar.
Owns the Safety Alert process used to inform leadership and Wrench partners of accidents and incidents.
Helps ensure each new hire has the safety equipment needed to perform assigned work with minimized risk of injury.
Manages the SDS program and supports documentation, application, and compliance of the IIPP.
Models professional and safe conduct, and promptly addresses safety concerns with team members or their supervisors when necessary.
Stays current on relevant health and safety developments and communicates applicable updates to the leadership team for implementation.