Purchasing and Claims Coordinator

Everlast Roofing•North Cornwall Township, PA

10d•Onsite

About The Position

The Purchasing & Claims Coordinator is responsible for coordinating day-to-day purchasing activities for buyout products, accessories, toll-processed materials, and other assigned vendor-supplied items. The position also supports the administrative coordination of material and vendor claims by maintaining documentation, tracking open items, coordinating follow-up, and ensuring approved claims are carried through to completion. The role is focused on managing priorities and exceptions, maintaining accurate records, and supporting efficient communication between vendors, plants, and internal departments.

Requirements

High school diploma or equivalent required.
Strong organizational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple priorities and follow open items through completion.
Proficiency with Microsoft Excel, Outlook, and Microsoft Office.
Strong problem-solving, follow-up, and time-management skills.

Nice To Haves

Associate degree in Business, Supply Chain, Logistics, Operations, or a related field preferred; relevant work experience will be considered in place of a degree.
2-4 years of experience in purchasing, inventory coordination, manufacturing support, vendor administration, claims administration, or a related role preferred.
Experience with ERP, purchasing, or inventory systems preferred.

Responsibilities

Create and process purchase orders for assigned products and vendors.
Review vendor acknowledgments for pricing, quantities, lead times, and delivery information.
Track open orders and follow up on overdue shipments, shortages, backorders, and urgent plant needs.
Monitor inventory and replenishment reports and address exceptions such as below-minimum inventory, excess stock, unusual usage, or potential shortages.
Coordinate plant replenishment, transfers, direct-ship orders, and assigned specialty vendor programs.
Reconcile purchase orders, receiving records, and invoice discrepancies.
Maintain purchasing records, vendor pricing, part codes, and supporting documentation.
Assist with periodic inventory, Min/Max, forecasting, and vendor performance reviews.
Escalate supply, inventory, or vendor concerns to the Purchasing Manager.
Coordinate the day-to-day administrative flow of material and vendor claims from initial submission through final closure.
Review claim submissions for completeness and obtain missing documentation, photos, samples, production details, or supporting information.
Maintain accurate claim records, notes, status updates, and follow-up dates.
Coordinate communication between plants, Sales, Operations, Logistics, Accounting, vendors, and the Purchasing Manager as needed.
Prepare claim documentation for management review and vendor submission.
Follow up on open claims, vendor reviews, RMAs, credits, replacements, recoats, pickups, and other approved resolutions.
Ensure approved claim decisions and dispositions are properly documented in internal systems.
Track outstanding credits and other open items through completion.
Escalate aging, high-priority, or unresolved claims to the Purchasing Manager.