Safety Security Officer - Variable Hour

Oregon Metro•Oregon Zoo, OR

7d•Onsite

About The Position

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. Do you have a positive attitude and enjoy providing customer service to guests from around the country and the world who represent many backgrounds? Do you lead your work with a solutions based approach and with a collaborative spirit? And do you thrive on having a variety of job functions so no two days are the same? If you would thrive in this type of work environment the Oregon Zoo may be a perfect workplace for you. “Come be a part of our team!” The Oregon Zoo is hiring for multiple positions as a Public Safety Officer. In this role you will perform a variety of functions that may include grounds patrol, crowd management, medical assistance, traffic control, emergency response, reporting, guest safety reminders and other related duties. Public Safety Officer shifts may include days, swing, nights, weekends and holidays. Note: These positions are classified as variable hour. These positions have no set schedule and cannot work more than 1040 hours per fiscal year. Getting to work is simple, Trimet MAX Blue and Red lines conveniently have stops at the Oregon Zoo. As the Public Safety Officer you will: Opportunity to assist the public, public officials and other employees in a professional and courteous manner, by answering any questions or provide directions and information about the zoo. Applicant must be able to patrol over a 65-acre area, which can equate to exceed 10 miles per day. Duties of the position are performed indoors and outdoors and maybe performed in inclement weather conditions. Investigates complaints and recommends corrective action as necessary to resolve complaints. Perform basic First Aid and CPR on patrons and employees. Checks facilities for needed maintenance and repairs. Supports conservation efforts by turning off and reporting powered items not in use. Maintains time, equipment use and incident records. Writes detailed security incident reports (data entry skills needed). Maintains radio communications with supervisors and other security agents. Responds to all alarms and emergency calls, evaluates for additional response. Assists in the evacuation of patrons and employees in emergencies.

Requirements

High school diploma or GED
Six months of responsible experience in providing security; OR Any combination of experience and training which provides the required knowledge, skill and ability required for successful performance of the essential job duties.
Oregon Unarmed Professional DPSST
Valid driver's license (Driving check will be completed on finalist)
Possession of or ability to obtain CPR, First Aid and AED certification.
Ability to walk up to ten miles per day and run from one area of the facility to another in an emergency situation.
Ability to use a two-way radio.
Ability to accurately assess a medical situation and respond appropriately.
Ability to work irregular hours (holidays, evenings and weekends).
Ability to work around and use alcohol-based products and disinfectant for workspace sanitizing.
Must be able to pass a Fit test for a N95 respirator and the ability to wear a face covering for long periods of time.

Nice To Haves

Knowledge of materials, methods, practices and equipment used in security services.
Knowledge of safe work practices.
Ability to maintain operational records and prepare related reports in writing and on a computer and communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain cooperative working relationships with those contacted in the course of work.

Responsibilities

Patrol over a 65-acre area, which can equate to exceed 10 miles per day.
Assist the public, public officials and other employees in a professional and courteous manner, by answering any questions or provide directions and information about the zoo.
Investigate complaints and recommend corrective action as necessary to resolve complaints.
Perform basic First Aid and CPR on patrons and employees.
Check facilities for needed maintenance and repairs.
Support conservation efforts by turning off and reporting powered items not in use.
Maintain time, equipment use and incident records.
Write detailed security incident reports (data entry skills needed).
Maintain radio communications with supervisors and other security agents.
Respond to all alarms and emergency calls, evaluates for additional response.
Assist in the evacuation of patrons and employees in emergencies.