Safety & Security Officer

Marriott•Palm Desert, CA

14h•Onsite

About The Position

This role involves patrolling property, assisting guests, monitoring security systems, and responding to emergencies. The Safety & Security Officer is responsible for maintaining a safe and secure environment for guests and employees, responding to incidents, and completing necessary reports. The position also requires adherence to company policies, providing excellent guest service, and maintaining professional appearance and conduct. Key duties include conducting hazard inspections, administering first aid, assisting during emergencies, and investigating incidents. The role also involves maintaining confidentiality of sensitive information and protecting company assets. Additionally, the position requires the ability to perform various physical tasks, including standing for extended periods, moving quickly, and lifting objects up to 50 pounds without assistance and over 75 pounds with assistance. Some states may have additional licensing requirements.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
Ability to stand, sit, or walk for an extended period of time.
Ability to read and visually verify information in a variety of formats (e.g., small print).
Ability to visually inspect tools, equipment, or machines (e.g., to identify defects).
Ability to enter and locate work-related information using computers and/or point of sale systems.
Ability to move at a speed required to respond to work situations (e.g., run, walk, jog).
Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces.
Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

Some states may have additional licensing/registration requirements to be considered for this position.

Responsibilities

Patrol all areas of the property.
Assist guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Lock property entrances when required.
Conduct daily physical hazard inspections.
Respond to accidents, contact EMS or administer first aid/CPR as required.
Assist guests/employees during emergency situations.
Notify appropriate individuals in the event of accidents, attacks, or other incidents.
Defuse guest/employee disturbances.
Call for outside assistance if necessary.
Complete incident reports to document all Security/Loss Prevention related incidents.
Handle all interruptions and complaints.
Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts.
Call for assistance using proper code responses.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
Conduct investigations and gather evidence.
Conduct interviews with relevant parties.
Follow all company policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time.
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale systems.
Move at a speed required to respond to work situations (e.g., run, walk, jog).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.