Safety & Security Officer

Marriott Vacations WorldwidePalm Beach Shores, FL
Onsite

About The Position

As a Safety & Security Officer at Marriott Vacations Worldwide (MVW), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. This role involves patrolling the property, administering first aid, ensuring security, monitoring surveillance systems, responding to incidents, and handling disturbances. You will also manage lost and found, utilize computer systems for documentation, and oversee OSHA & FLS violations to mitigate risks. A key aspect of this role is contributing to a positive guest experience by welcoming guests, anticipating their needs, and interacting professionally with colleagues and guests while adhering to company policies and safety procedures.

Requirements

  • Valid Driver's License required.
  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Responsibilities

  • Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket).
  • Administers first aid/CPR to Owner/guests or associates as required.
  • Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access.
  • Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
  • Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.
  • Defuses Owner/guest or associate disturbances/altercations following company policies and procedures.
  • Handles lost and found, logging and returning items.
  • Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.
  • Oversee OSHA & FLS violations to mitigate risks throughout the property.
  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Benefits

  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • Free on-site parking
  • 40% discount at all on-site Food & Beverage outlets
  • Work shoe credit through Shoes for Crews twice a year
  • Company branded coat/jacket for outdoor and travel roles
  • Hats, sunscreen, and t-shirts are provided for outdoor roles, as needed
  • Bi-annual team building events
  • “Way to Go” Incentive - $5 per name mention deposited onto Wisely card
  • Quarterly celebrations, Associate of the Month, Associate Appreciation Week, and Housekeeping Appreciation Week
  • Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
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