About The Position

The Safety & Security Officer Trainee assists in maintaining the safety and security of Rochester Regional Health facilities under supervision. The trainee learns and demonstrates the duties of a full security officer, including conducting security patrols, answering security calls, conducting initial investigations, and responding to emergencies. The role emphasizes customer service and teamwork and provides on-the-job training in essential security functions. The position is probationary for six months. During this period, the trainee is assessed for competency in key security responsibilities. Upon successful completion of training and probation, the trainee will be considered for promotion to a full Safety & Security Officer role. The position is full-time, 40 hours per week, at Rochester General Hospital in Rochester, New York. The hospital operates 24 hours a day, and open availability is required.

Requirements

  • High school diploma or equivalent.
  • New York State Security Guard License.
  • Valid New York State Driver’s License.

Nice To Haves

  • Strong interest in safety and security, public safety, or law enforcement.
  • Excellent communication skills and a customer-focused attitude.
  • Ability to maintain a professional demeanor in high-stress or emergency situations.
  • Demonstrated interest in security, safety, or law enforcement.

Responsibilities

  • Complete required security training, certifications, and shadowing to learn hospital policies, procedures, and emergency protocols.
  • Assist with patrols, access control, CCTV monitoring, incident response, and emergency drills under supervision.
  • Identify and report hazards, participate in fire safety checks, and support patient and visitor safety initiatives.
  • Prepare clear and accurate incident and activity reports while learning investigatory and documentation practices.
  • Uphold hospital values, demonstrate integrity, and work collaboratively under guidance while developing toward independent Security Officer duties.
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