Safety & Security Officer - Peace Officer - Rochester General Hospital, Security (Full-time, Shift varies 24/7 operations)

Rochester Regional Health•Rochester, MN

30d•Onsite

About The Position

The Safety & Security Officer - Peace Officer helps maintain a safe, secure, and welcoming environment across Rochester Regional Health facilities. The role includes patrolling assigned areas, monitoring facility access, assisting patients and visitors, and responding to routine and emergency situations. Officers deter aggression, enforce safety protocols, and communicate effectively with diverse populations while demonstrating professionalism under pressure and a strong commitment to customer service and public safety. The position exercises limited law enforcement authority under New York State Criminal Procedure Law, including powers of arrest, detention, and issuance of appearance tickets when appropriate. It may involve responding to criminal behavior or behavioral health crises, conducting lawful searches and seizures, transporting and maintaining custody of individuals under legal hold, and participating in joint investigations and emergency operations with law enforcement agencies. The officer is authorized to carry and deploy defensive tools in compliance with New York State regulations.

Requirements

High school diploma or equivalent; team members hired into the role effective 5/17/26 are exempt from the stated education requirements.
Registered as a Police Officer or Peace Officer in New York State.
Six months of experience in law enforcement, corrections, military, or security.
Eligible for designation as a Peace Officer by Rochester Regional Health and eligible for registration with the New York State Division of Criminal Justice Services as a Peace Officer.
Valid New York State driver's license.
Valid New York State pistol permit.

Nice To Haves

Strong interest in safety and security, public safety, or law enforcement.
Excellent communication skills and a customer-focused attitude.
Ability to maintain a professional demeanor in high-stress or emergency situations.
Demonstrated interest in security, safety, or law enforcement.

Responsibilities

Maintain a highly visible command presence and serve as a visual deterrent to active aggression.
Handle routine and emergency incidents that could affect facility, patient, staff, or employee safety and security.
Monitor facility access and assist visitors with legitimate entry needs; observe prescribed screening processes.
Provide courteous, respectful, and pleasant interactions with employees and visitors, supporting a positive image of the organization and its security department.
Maintain good public relations when interacting with patients, visitors, and staff.
Communicate openly, honestly, and responsively; provide authorized information about the facility and surrounding area when requested.
Monitor entrances and exits, prevent unapproved or unlawful entry, control movement of people, and calmly direct disruptive individuals to leave the property.
Patrol assigned posts on foot and check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress or egress, mechanical problems, and unauthorized persons.
Inspect buildings and grounds using appropriate equipment and protective gear.
Protect evidence or incident scenes; set up barriers and signage and provide direction or information to others.
Respond to violence and similar incidents in accordance with post procedures, organizational policies, training, or certification.
Promptly request additional assistance using radio, phone, or nearby personnel as needed.
Demonstrate knowledge and competence in age-related patient care as defined by facility standards.
Maintain professional grooming and appearance and comply with uniform standards.
Identify and report actual or potential environmental hazards.
Exercise limited law enforcement authority under New York State Criminal Procedure Law, including arrest, detention, and issuance of appearance tickets when appropriate.
Respond to criminal behavior or behavioral health crises by detaining, arresting, or initiating protective custody procedures in accordance with New York State law.
Carry and deploy authorized defensive tools in compliance with New York State regulations.
Conduct lawful searches and seizures within the scope of Peace Officer authority, with proper documentation and chain of custody.
Provide secure transport and custody of individuals under legal hold, including those subject to mental health evaluations or protective custody orders.
Participate in joint investigations and emergency operations with law enforcement agencies, using legal powers granted under Peace Officer designation.
Perform other duties as assigned.