Safety & Security Officer - Lead - Rochester General Hospital, Security (Full-Time, Rotating)

Rochester Regional Health • Rochester, NY

1d • Onsite

About The Position

The role supports the Supervisor in overseeing shift operations and ensuring high performance across the security team. In addition to performing core officer responsibilities, the Lead acts as a shift leader—providing guidance on policy enforcement, incident management, training, and staff development. This role maintains a strong command presence, monitors high-risk patient situations, documents events thoroughly, and assumes supervisory responsibilities when needed. The role promotes procedural consistency and contributes to a culture of safety and accountability.

Requirements

• High school diploma or equivalent
• 3 years of experience in Law Enforcement, Corrections, Military, or Security
• NYS Security Guard License
• Valid NYS Driver’s License

Nice To Haves

• Strong interest in safety and security, public safety, or law enforcement.
• Excellent communication skills and a customer-focused attitude.
• Ability to maintain a professional demeanor in high-stress or emergency situations.
• Demonstrated interest in security, safety, or law enforcement is preferred.
• Ability to guide and motivate team members while setting a professional example.
• Maintains honesty and confidentiality; upholds departmental standards in all actions and reports.

Responsibilities

• Assist the Supervisor in overseeing shift operations, ensuring staff performance, professional conduct, and completion of assigned duties.
• Maintain a visible command presence, patrol buildings and grounds, and respond to routine and emergency incidents to protect patients, staff, visitors, and property.
• Monitor psychiatric patients as directed by medical staff and manage patient property in accordance with departmental procedures.
• Complete accurate reports, logs, and documentation; recommend procedural improvements; and enforce departmental and hospital policies.
• Perform the duties of shift supervisor or line officer when needed, advise on employee performance, and ensure proper equipment usage and readiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED