Safety & Security Guard

Denver Botanic Gardens•Littleton, CO

8d•Onsite

About The Position

Denver Botanic Gardens is seeking a Full Time Safety & Security Guard in its Operations Department. This position is responsible for maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel. The role involves monitoring Denver Botanic Gardens property and facilities to ensure the safety and security of all people and property, utilizing CCTV observation, and conducting periodic patrols to check for irregularities and inspect protection devices and fire control equipment. The position requires occasional flexibility in shifts, including days, evenings, weekends, holidays, and/or overnight shifts as needed. Weekly days off may not always be back-to-back.

Requirements

Knowledge of emergency response procedures and first aid.
Ability to perform CPR when needed.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to deal with problems involving a few concrete variables in standardized situations.
Proven excellent customer service, interpersonal, and communication skills in dealing with the public.
Ability to maintain stability under pressure and able to deal well with stressful situations.
Ability to be flexible and willing to modify plans, when necessary, throughout the day.
Ability to work a flexible schedule, including evenings, weekends and/or holidays.
Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
Ability to work overtime as necessary.
Must be a positive representative of the Gardens both internally and externally at all times.
Must work with respect and cooperation at all times with fellow employees and the public.
Must be committed to working safely at all times.
High school diploma / GED and/or combination of education and equivalent experience is required.
CPR and First Aid Certification or the ability to obtain one within 1 month of employment.
Position requires a valid driver’s license.

Nice To Haves

Minimum of 2 years of related experience and/or training; or equivalent in security related field is preferred.

Responsibilities

Provides superior customer service to the Gardens employees, visitors, and volunteers.
Patrols premises regularly to maintain order and establish presence.
Monitors and authorizes entrance of vehicles or people in the property.
Secures all exits, doors, and windows after end of operations.
Checks surveillance cameras periodically to identify disruptions or unlawful acts.
Investigates people for suspicious activity or possessions.
Responds to alarms by investigating and assessing the situation.
Provides assistance to people in need.
Submits reports of daily surveillance activity.
Ensures operation of equipment by completing preventive maintenance requirements including checking fire extinguishers, AEDs, monitoring for alarms, lights out, door functionality, leaks, and other issues.
Takes responsibility for reporting damages, calling for repairs.
Ensures compliance to the Gardens policies pertaining to all personnel, visitors, contractors, and members.
Utilizes radios and emergency notification services in a professional and efficient manner.
Secures premises and personnel by being highly visible, patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.
Prevents losses and damage by reporting irregularities, informing violators of policy and procedures.
Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors.
Responds to emergencies in an orderly manner utilizing proper training and following all Standard Operational Procedures (SOPs).
Performs foot patrols, checks grounds and facilities for unsafe conditions, unlocked doors, blocked ingress and egress, mechanical problems, and trespassers.
Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
Evaluates and suggests innovations for improvement to process and techniques.
Contributes to team effort by accomplishing related results as needed.
Maintains a positive, helpful, and solution-oriented demeanor when responding to or serving members and visitors.
Presents a positive image of Denver Botanic Gardens.
Regular attendance at the worksite may be required.
All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.

Benefits

Choice of Medical Plans
Dental and Vision Plan
Life Insurance Plan
Flexible Spending Account (FSA)
Healthcare Spending Account (HSA)
Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants
Paid holidays
Vacation
Sick time
Access to personal lines of insurance
Short-term and long-term disability coverage
Employee Assistance Program (EAP)
RTD ECO pass
Complimentary Denver Botanic Gardens Membership for eligible employees
Access to Gardens education classes
Summer concert tickets