SAFETY & RISK MANAGEMENT ANALYST

Fayetteville Public Works Commission•Fayetteville, NC

2d•Onsite

About The Position

The Fayetteville Public Works Commission (PWC) is seeking a Safety & Risk Management Analyst to support enterprise-wide safety, risk management, and regulatory compliance efforts across electric, water, and wastewater operations. This role plays a critical part in protecting employees, the public, and utility assets by strengthening safety programs, analyzing incidents, supporting claims and workers’ compensation, and enhancing organizational resilience. Working in close partnership with the Risk Manager, this position blends hands-on safety support with data-driven risk analysis in a complex, highly regulated public utility environment.

Requirements

Bachelor’s degree in Risk Management, Safety, Emergency Management, Insurance, or a related field, or equivalent experience.
Three (3) or more years of experience in safety, risk management, insurance, claims, or related functions.
Strong analytical, investigative, and problem-solving skills.
Ability to communicate effectively with employees at all levels of the organization.
Valid driver’s license (or ability to obtain a North Carolina driver’s license).
Ability to obtain a North Carolina insurance license within 12 months of hire.

Nice To Haves

Experience working in a public utility, public sector, or infrastructure-based environment.
Knowledge of OSHA regulations, workers’ compensation, and utility safety standards.
Experience with incident reporting systems, safety data analytics, or telematics.
Familiarity with emergency management planning and asset protection strategies.

Responsibilities

Support the development, implementation, and monitoring of PWC safety and risk management programs.
Assist with OSHA, DOT, and other regulatory compliance requirements applicable to utility operations.
Maintain safety, risk, and compliance documentation in accordance with regulatory and organizational standards.
Collaborate with departments across PWC to promote a strong, proactive safety culture.
Support safety training, awareness initiatives, and continuous improvement efforts.
Collect, analyze, and interpret incident, accident, and near-miss data to identify trends, root causes, and areas of risk.
Conduct incident investigations, job site inspections, and safety audits across utility operations.
Prepare clear, actionable reports and recommendations to reduce incidents and improve safety performance.
Assist with claims handling, workers’ compensation administration, and coordination with insurance carriers and third-party administrators.
Track claims data and support return-to-work and loss-control initiatives.
Maintain and update PWC emergency management documentation, including response plans, procedures, and contact lists.
Support emergency preparedness activities, drills, and training exercises.
Assist with monitoring and responding to security-related incidents impacting utility infrastructure, collaborating with internal teams and external partners as needed.
Review and evaluate driver behavior and fleet telematics data for compliance with PWC safety standards.
Provide insights and recommendations to improve driving behaviors, reduce incidents, and limit risk exposure.