Safety Patrol

Tenney Resort & Recreation LLC•Plymouth, NH

About The Position

The Safety Patrol is a key part of the Ski Patrol team, helping maintain a safe and enjoyable mountain environment. The role shares operational and safety-focused responsibilities with Ski Patrol, but Safety Patrol members do not hold a state-recognized emergency medical care license or certification and do not provide medical care or transport injured guests. Team members maintain a visible presence on the hill and focus on hazard identification, guest education, trail operations, and incident support, serving as an additional set of eyes and directly supporting Ski Patrollers.

Requirements

Must be at least 18 years of age.
Expert or strong intermediate skiing or snowboarding technical skills, with the ability to ski or ride all terrain in all conditions at the Area.
Ability to safely and expeditiously transport equipment throughout the resort on skis or a snowboard.
Willingness to work in an environment with possible exposure to potentially hazardous chemicals used on the mountain.
Strong team focus and ability to work collaboratively and respectfully with patrollers, managers, and area employees.
Good basic reading and writing skills.
Ability to communicate understandably and present a point of view logically.
Ability to handle customer complaints and interact respectfully with guests and staff.
Comfort working outdoors in any weather and potentially stressful conditions.

Responsibilities

Follow and ensure others follow resort safety rules and policies.
Identify injured, lost, out-of-control, or reckless skiers and snowboarders; secure the scene and notify Ski Patrol as appropriate.
Educate skiers and riders and assist guests with resort information.
Check and report trail conditions, and perform trail openings and closings safely and efficiently.
Patrol assigned areas and maintain a strong on-hill presence.
Identify and mitigate hazards promptly.
Perform assigned trail maintenance tasks.
Maintain hazard mitigation infrastructure, including signage, fencing, ropes, and boundary markers.
Support Ski Patrol when treating injured employees or guests by managing scenes, controlling traffic, gathering information, and assisting operations.
Complete non-medical incident reports promptly and review them for completeness and accuracy.
Recognize and document accident investigations and support Risk Management procedures as directed.
Search for missing persons under Ski Patrol leadership's direction.
Participate in lift evacuations in a support role.
Perform assigned duties at races and other special events.
Participate in daily training and operational briefings.
Transport equipment and supplies to assigned stations, including via chairlift.
Monitor equipment and promptly report needs to supervisors.
Promptly communicate problems, hazards, and concerns to supervisors.
Operate resort equipment according to established policies and procedures.
Perform tasks in an environmentally sound manner, including proper waste disposal.
Assist other departments as needed.
Perform other duties as assigned.