Beam Patrol Officer, Public Safety
About The Position
As a Patrol Officer on Beam Living’s Public Safety team, you will help create a sense of security for residents in the company’s New York City residential communities. You will remain visible and accessible, assist residents, enforce the Good Neighbor policy respectfully, respond to incidents and noise complaints, patrol designated priority areas, and report interactions and incidents to the Command Center. The role also involves coordinating with local law enforcement, following the Public Safety Procedural Guide and Public Safety Plan, protecting confidential information, and maintaining a professional appearance. Candidates should be prepared to respond to emergencies at any time of day and provide professional, customer-focused service.
Requirements
- 0–3 years of experience in the security industry or law enforcement.
- A valid driver’s license.
- A valid New York State security license.
- Willingness to respond to emergency situations at any time of day.
- Strong desire to make a positive impact on others, act with integrity, maintain discipline, solve difficult problems, and take on increasing responsibility.
Nice To Haves
- Experience in a multifamily residential environment.
Responsibilities
- Remain visible and accessible to residents, answer questions, and represent the property and its cultural responsibilities.
- Address residents who violate the Good Neighbor policy in a calm and respectful manner.
- Respond to unreasonable and sustained noise complaints and complaints occurring during established quiet hours.
- Serve as a first responder to incidents on the property, liaise with local law enforcement, and assist as needed.
- Patrol priority areas designated by the day’s post, cover all checkpoints, and remain visible during patrols.
- Report interactions and incidents to the Command Center for documentation in the call log.
- Assist residents with lockouts and other general matters professionally and with a focus on customer service.
- Understand and follow the policies in the Public Safety Procedural Guide and Public Safety Plan.
- Maintain confidentiality regarding residents, employees, and business practices.
- Maintain a professional appearance that projects an appropriate image of the officer and organization.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
