Safety & Loss Prevention Manager - Miami Beach, FL

Distro•Miami, FL

2d•Onsite

About The Position

This is a senior, highly trusted role requiring law enforcement or military instincts combined with a hospitality sensibility. The Safety & Loss Prevention Manager will develop and oversee a comprehensive safety and security program, manage physical security systems, and lead a trained security team. The goal is to mitigate risks across the property, ensuring protocols are executed without disrupting the exceptional environment. The role operates with authority and discretion, making tenants feel protected without feeling policed.

Requirements

5+ years progressive experience in security management, loss prevention, law enforcement or related field
At least 2 years supervisory experience
Current Florida Class D Security License required; Class G preferred or ability to obtain before start
Deep knowledge of physical security systems, CCTV, and access control technologies
Proven investigative skills and experience managing law enforcement coordination
Strong emergency management credentials
OSHA and emergency preparedness experience
Exceptional judgment with ability to calmly de-escalate sensitive situations
Impeccable integrity, discretion, and confidentiality

Nice To Haves

Experience in luxury hospitality, Class A/X commercial real estate, or high-profile private environments
CPR/AED certification
Bilingual English/Spanish

Responsibilities

Develop, implement, and refine safety and loss prevention programs including physical security, access controls, and surveillance.
Oversee daily security operations including CCTV, access management, visitor screening, and patrols.
Manage and maintain physical security infrastructure.
Conduct regular security assessments and risk evaluations; recommend and implement improvements.
Recruit, train, schedule, and supervise security team; foster a professional, discreet, service-oriented culture.
Develop and deliver ongoing training programs on emergency response, de-escalation, member interaction, and protocols.
Maintain performance documentation and conduct evaluations.
Serve as the primary responder for incidents.
Conduct investigations and prepare reports.
Coordinate emergency responses consistent with protocols and regulations.
Liaise with local law enforcement, emergency services, and regulatory agencies.
Maintain incident logs, investigation files, and compliance documentation.
Identify vulnerabilities and develop strategies to reduce risk.
Oversee access credential management, visitor verification, and after-hours protocols.
Collaborate on business continuity and emergency preparedness.
Ensure compliance with safety regulations, Florida building codes, OSHA standards, and internal policies.
Maintain training records and incident documentation.
Maintain discretion and professionalism.
Build trusted relationships with front-of-house and facilities teams.
Respond promptly and empathetically to safety concerns.