Safety Associate

Block by Block•Philadelphia, PA

1d•Onsite

About The Position

Block by Block is seeking friendly individuals to join their team as Safety Ambassadors. This role focuses on making public spaces friendlier, safer, and cleaner. With a large national presence, Block by Block offers opportunities for career growth, with many management positions filled by internal promotions. The company's mission is to make public spaces vibrant and friendly for the communities they serve. Employee satisfaction surveys indicate high levels of happiness, recommendation rates, and pride in their work.

Requirements

Ability to Ride a Bike
Valid Driver's License
Must have the physical capacity to ride a bike or traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty minute meal break).
Must be able to work outdoors in all conditions with provided inclement weather gear.
Must be able to speak, read, and write the English language in order to create basic reports.

Nice To Haves

Customer service + Hospitality
Safety/Security background
Ability to work outdoors in ALL weather conditions
State-issued security licensure, where required
Prior experience in private security, customer service, or other forms of public service
Like being active
Looking for a fantastic, second career opportunity (retirees welcome)

Responsibilities

Maximize visibility in the public right of way to continually greet and find ways to interact with nearly everyone they come into contact with to offer a greeting and friendly conversation.
Conduct merchant visits to share event or security-related information.
Proactively and compassionately engage in socially unacceptable behaviors, such as panhandling, sleeping in a doorway, or someone acting erratically, to discourage and redirect those behaviors.
Help the public see that the space we serve is safe, leading to more return visits and sharing positive experiences.
Professionally represent not only Block by Block, but also their customers.
Take ownership of every person's experience in the public space.
Take action when something out of the ordinary happens, which may require escalation to police, fire, EMS, or social service outreach professionals.
Be a visible presence and create continual friendly interactions with the people in the public space.
Move through their assigned zone on foot, bike, or vehicle, maintaining a visible presence to deter unwanted activity and socially unacceptable behaviors.
Use training to interact with socially unacceptable behaviors, such as panhandling and disruptive behaviors, in a respectful way.
Use a smartphone app to report normal activities and incidents.

Benefits

Medical with available FSA and/or HSA
Dental
Vision
Short-Term and Long-Term Disability
Life
Accidental Death and Dismemberment
Critical Illness
Accident
Vacation
Sick Time and/or PTO (Only where required by local requirements and contract agreements)
Paid Leave (only where required by law)
Holidays (only where required by contract agreement)
Floating Holidays (only where required by contract agreement)
Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA)
Jury Duty (only where required by law)
401K Retirement Savings Plan