Security Staff

Ravinia Festival Association•Highland Park, IL

21h•Onsite

About The Position

Under the direction of the Security Manager, the Safety and Security Staff ensures the well-being of artists, guests, and staff by the protection of property and premises by enforcing rules related to public health, buildings, and grounds. This role involves monitoring, patrolling, and responding to security incidents. Working shifts vary from park open to park close during the summer concert season. The Ravinia guest experience is more than the performance on stage, this role requires staff to provide excellent customer service as often the first person our guests interact with.

Requirements

Must be at least 18 years of age
Fluency in English, must be able to effectively communicate
Demonstrated ability to remain poised during challenging situations and respond with professionalism and empathy
Strong customer service and communication skills
A high school diploma or equivalent (GED)

Nice To Haves

Prior experience in security or law enforcement preferred

Responsibilities

Enforce park policies and procedures, completing incident reports as required
Respond to medical and safety incidents in accordance with established emergency protocols
Promote a safe and secure environment for guests and staff through proactive awareness and support
Assist guests during ingress and egress, providing support and identifying when assistance may be needed
Maintain a strong working knowledge of Ravinia’s grounds, operations, and policies
Other duties as assigned