Security Staff
About The Position
Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina. The mission is to deliver high quality experiences through services focused on Core Values and aimed at enriching the lives of each club member at Mountaintop. The employee experience is designed to be inspiring and rewarding. This position supports the Hospitality/Security Department by enforcing the club’s operational procedures to maintain an even and safe flow of traffic, and to direct members, guests, and visitors to their destination.
Responsibilities
- Greet all members, guests and visitors with enthusiasm, confidence, and an eagerness to assist.
- Maintain a friendly, helpful demeanor at all times.
- Maintain key control for Club Operations and Homeowners.
- Secure and report all lost and found items to Member Services.
- Maintain an incident report log and communicate any occurrences to the Hospitality/Security Director.
- Offer members and their guests complementary bottled water.
- Welcome new club members and greet all returning club members during their visits to the club.
- Enforce all club rules and regulations governing the use of Mountaintop facilities.
- Responsible for maintaining operation in accordance with all local and state laws.
- Operate and maintain Main Gate and Back Gate with knowledgeable, competent personnel.
- Inspect work area and vehicles on a daily basis throughout your shift to ascertain any maintenance, repairs, or additional needs.
- Practice high visibility at the Main Gate while receiving residents and guests and to ensure prompt, efficient and knowledgeable service.
- Maintain all equipment and systems relevant to the Hospitality / Security Department.
- Weekly scheduling of all department staff members.
- Handle member problems and issues professionally and knowledgeably and refer them to Hospitality/Security Director for review.
- Attend all relevant department operations meetings.
- Complete daily, weekly, and monthly reports as required.
- Support the Club Standards manual.
- Maintain maintenance and inventory management of equipment.
- Coordinate with management on any community relations endeavors.
- Assist with any special projects that are assigned by management.
Benefits
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Accident Insurance
- Life Insurance
- Paid Time Off
- Jury Duty and Bereavement Leave
- Complimentary Shift Meal
- Employee Recognition Programs
- Employee Discounts on select merchandise and services
- Employee Golf Privileges
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
