Safety and Security Specialist
About The Position
Under the general supervision of the Safety and Security Manager, this position is responsible for responding to safety and security related incidents at all DBRL facilities and providing training to DBRL staff annually. This role involves responding to day-to-day security calls, working with diverse individuals to address security issues, assisting staff with unsafe situations, and enforcing the Code of Conduct. The specialist will also assist with internal and external investigations, conduct training for new hires and staff on safety and security protocols, monitor security camera systems, document encounters through incident reports, and travel to various branch locations. Prompt response to emergencies such as medical incidents, fire alarms, and security breaches is crucial. The position requires utilizing trauma-informed practices to de-escalate conflicts and ensure a safe environment. Collaboration with the Community Resources Manager to direct patrons to appropriate resources and administering basic first aid are also key responsibilities.
Requirements
- High school diploma or equivalent AND 48 hours college credit required. Experience may substitute for college credit.
- 1-3 years of law enforcement, security and/or emergency management experience.
- Possession of a valid Missouri driver’s license.
- Must be able to work evening shifts and weekends based on the needs of the library.
- Must have a reliable form of transportation.
Nice To Haves
- 1-3 years of supervisory experience preferred.
- Experience in the management and use of relevant technology and equipment.
- non-violent confrontation training preferred.
- Preferred certifications: Fire Fighter I and II, EMT/Paramedic, Peace Officer Standards and Training (POST) license.
- First aid, CPR/AED certification and disaster response training.
- Peace Officer Standards and Training (POST) license preferred.
- Bachelor’s degree preferred.
Responsibilities
- Respond to the day-to-day security calls of all library facilities.
- Work with customers and staff in each library location to address reported security issues and incidents during all hours of operation.
- Interact with a diverse group of individuals, both internal and external, and provide exceptional responses to security issues while ensuring an inclusive approach to security management.
- Assist staff with unsafe situations while enforcing the Code of Conduct and acceptable use policies consistently throughout the entire library system.
- Assist with both internal and external investigations, including those arising from criminal acts.
- Assist with the training for new hires and ongoing training for staff on safety and security protocols, with guidance from the Safety & Security Manager.
- Assess training needs of contracted security officers and provide training as necessary.
- Monitor library security camera systems and review footage as needed.
- Document library encounters through incident reports.
- Travel from Columbia to other branch locations as needed.
- Respond promptly to emergencies, including medical incidents, fire alarms, and security breaches.
- Utilize trauma-informed practices to de-escalate conflicts, when possible, and provide a safe and welcoming environment for all patrons and staff.
- Collaborate with the Community Resources Manager and practicum students to ensure patrons facing challenges are directed to appropriate resources.
- Administer basic first aid when necessary and assist in coordinating medical responses with local emergency services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
