Safety and Security Representative
About The Position
The Safety and Security Representative provides critical support to direct care teams by helping maintain a safe, structured, and therapeutic environment for patients receiving behavioral health services. This role works directly with youth and adults, assisting with supervision, engagement, crisis response, and daily operations while modeling positive behavior and effective problem-solving skills. Safety and Security Representatives help ensure each patient is treated with dignity, compassion, and respect while supporting individualized treatment goals developed by interdisciplinary care teams. Every shift creates opportunities to help de-escalate challenging situations, support individuals experiencing behavioral health crises, build positive relationships with patients, create a safe and therapeutic environment, serve as a steady, calming presence during difficult moments, and work alongside professionals dedicated to trauma-informed care. This is not a traditional security position. This is a people-centered role focused on safety, engagement, support, and compassionate care.
Requirements
- High school diploma or GED from an accredited institution
- Valid driver’s license
- Current auto insurance
- At least one year of related experience and/or training
- Intermediate computer proficiency including: Microsoft Word, Microsoft Excel, Outlook email, Typing and keyboarding skills
Nice To Haves
- Experience in behavioral health or related human services settings
- Experience using trauma-informed and person-centered approaches
- Experience supporting individuals experiencing behavioral health crises
Responsibilities
- Supervise unit activity and patient movement
- Maintain a safe, clean, and orderly environment
- Support youth and adults with daily needs and therapeutic engagement
- Assist with patient supervision and structured activities
- Follow individualized treatment plans developed by clinical teams
- Provide crisis intervention and initiate emergency response procedures when necessary
- Accurately complete required documentation and reports within established deadlines
- Document patient behaviors, interactions, and relevant observations
- Utilize organizational systems including HRIS and electronic documentation platforms
- Transport patients to appointments, visits, and activities as needed
- Assist with meal preparation and laundry duties when directed
- Attend required staff meetings, trainings, and annual in-service education
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
