About The Position

The Safety and Security Officer helps maintain a safe, secure, and welcoming environment across Rochester Regional Health facilities. The officer patrols assigned areas, monitors facility access, assists patients and visitors, and responds to routine and emergency situations. The position involves deterring aggression, enforcing safety protocols, and communicating effectively with diverse populations. It requires professionalism under pressure and a strong commitment to customer service and public safety. This is a full-time position at St. Mary's Campus in Rochester, New York, working 40 hours per week. The schedule is evenings from 3:00 PM to 11:30 PM, with a weekend rotation.

Requirements

  • High school diploma or equivalent.
  • Six months of experience in law enforcement, corrections, military, or security.
  • NYS Security Guard License.
  • Valid New York State Driver’s License.

Nice To Haves

  • Strong interest in safety and security, public safety, or law enforcement.
  • Excellent communication skills and a customer-focused attitude.
  • Ability to maintain a professional demeanor in high-stress or emergency situations.
  • Demonstrated interest in security, safety, or law enforcement.

Responsibilities

  • Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
  • Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
  • Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
  • Interact respectfully and courteously with patients, staff, and visitors while representing the organization professionally.
  • Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.
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