About The Position

The Safety and Security Officer helps maintain a safe, secure, and welcoming environment across Rochester Regional Health facilities. The position involves patrolling assigned areas, monitoring facility access, assisting patients and visitors, and responding to routine and emergency situations. Officers deter aggression, enforce safety protocols, and communicate effectively with diverse populations, maintaining professionalism under pressure and a strong commitment to customer service and public safety. This is a full-time position at Unity Hospital in Rochester, New York, with a 40-hour workweek. The schedule is evenings, 3:00 PM–11:30 PM, including a weekend rotation.

Requirements

  • High school diploma or equivalent.
  • Six months of experience in law enforcement, corrections, military, or security.
  • New York State Security Guard License.
  • Valid New York State Driver’s License.

Nice To Haves

  • Strong interest in safety and security, public safety, or law enforcement.
  • Excellent communication skills and a customer-focused attitude.
  • Ability to maintain a professional demeanor in high-stress or emergency situations.
  • Demonstrated interest in security, safety, or law enforcement.

Responsibilities

  • Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
  • Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
  • Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
  • Provide respectful, courteous interactions with patients, staff, and visitors while representing the organization professionally.
  • Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.
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