Safety Associate

SMS Holdings•Austin, TX

About The Position

Block by Block is hiring a Safety Ambassador to help make public spaces friendlier, safer, and cleaner. The role involves patrolling an assigned zone on foot or by bike, assisting pedestrians and visitors, observing and reporting unwanted behavior, and engaging with local businesses. The position requires working outdoors in all conditions and completing basic daily reports in English. Training is provided.

Requirements

Valid Texas driver's license.
High school diploma or GED.
At least 18 years of age.
Physical capacity to walk or traverse, including riding a bike, continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
Ability to work outdoors in all conditions.
Ability to speak, read, and write English to complete basic reports.

Nice To Haves

CPR certification.

Responsibilities

Patrol the assigned zone on foot and/or by bike to deter unwanted behavior and watch for concerning activity.
Provide information, assistance, and directions to pedestrians and visitors.
Maintain a positive, professional demeanor.
Observe unwanted behaviors or criminal activity and report them to local authorities through established communication methods.
Accurately describe people, vehicles, and other identifying details.
Firmly and courteously request compliance from people violating low-level quality-of-life rules, including restrictions on panhandling, loitering, and disruptive behavior.
Greet and engage pedestrians to provide directions and city information.
Visit a specified number of businesses in the zone to share information and gather contact information.
Complete basic daily reports of tasks performed.