About The Position

This role focuses on reviewing customer signals and user exchanges related to targeting, tracking, and surveillance. The position involves enforcing workflows and policy guidelines, collaborating with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators on emerging trends, policy gaps, and classifier refinement. Responsibilities also include weekly reporting, handling customer appeals, and providing surge review support.

Requirements

  • Experience with Targeting, Tracking and Surveillance policy content.
  • Quick learner, proactive, detail-oriented, and have strong communication skills.

Nice To Haves

  • Content moderation/Trust & Safety background.
  • Familiarity with digital platform policy enforcement.
  • Understanding of AI ethics.

Responsibilities

  • Review customer signals and user exchanges related to targeting, tracking, and surveillance.
  • Enforce workflows and policy guidelines.
  • Collaborate with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators on emerging trends, policy gaps, and classifier refinement.
  • Provide weekly reporting.
  • Handle customer appeals.
  • Provide surge review support.
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